Brett Berberian Email & Phone Number

Greater Boston

Stonhard is the unprecedented leader in manufacturing and installing high performance floors. Our seamless, long lasting, easy to clean systems are engineered for both industrial and commercial markets. We also bring the same performance to our wall and lining systems.A penchant for business development, meet & engage new and repeat customers; assessing their needs and providing a truly consultative Stonhard solution.Participate in overseeing the successful delivery of product installation, ensuring optimum customer satisfaction. Project management responsibilities include ensuring raw materials are on site, construction crews have everything they need and troubleshooting any installation issues that may come up.

Greater Boston Area

Account Manager – Government Northeast / Tri-State (01/2018 – Present)- Identify and accurately process federal and municipal bid opportunities in effort to be awarded high value contracts with some exceeding over a million dollars in potential revenue- Research historical bid data and competitor info to give USS decision makers best chance to win bid that is profitable for USS- Work cooperatively with customers, Operations, Dispatch, Outside Sales, and other members of the Sales team to grow existing customers, create new customers and provide high levels of customer serviceAccount Manager – Mid Atlantic Region (01/2017 – 12/2017)- Earned top sales honor in 2017 and awarded with grand prize voucher for exceeding all Sales performance metrics over 6 month period- Oversaw and managed book of business of approximately 2 million dollars in annual revenueCustomer Support Specialist (07/2014 – 12/2016)- Ranked 1st overall out of 52 agents for the month of January 2016, followed by being ranked 2nd for the month of February. Consistently in top 3rd of reps each month- Earned perfect score marks for attendance reliability and errors consistently each month

- Provided knowledgeable customer care and support to Pongo customers daily through online chat, phone support, and email communication. I enjoy assisting customers with technical issues concerning the company website, and providing guidance to them on resume content and layout. - Contributed to rapid company growth by generating innovative new marketing strategies, improving website content, and developing tools to increase productivity - thereby improving customer satisfaction.

- Managed over 100 company accounts daily through the use of Data Control Management Software (DCMS), processed product orders for more than 50 auto parts retailers, and responded to customer inquires about multiple product lines..