Independent Consultant - Customer Support And Call Centers
CurrentIndependent Consultant specializing in Customer Support and Call Center processes, technology implementation, and assessment. Business Analysis and Project Management.
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@consultant.com
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Brett Bergles is listed as Customer Support and Call Center Leader at Independent Consultant / Contractor, a with 428 employees, based in Anaheim, California, United States. AeroLeads shows a work email signal at consultant.com and a matched LinkedIn profile for Brett Bergles.
Brett Bergles previously worked as Independent Consultant - Customer Support and Call Centers at Independent Consultant / Contractor and Practice Director, Service Cloud at Force By Design. Brett Bergles holds Bs from Depaul University.
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AeroLeads found 1 current-domain work email signal for Brett Bergles. Compare company email patterns before reaching out.
Collaborative and growth orientated customer support and contact center leader and consultant. Expertise in organizational development, best practices, business analysis, and coaching. Effective performance within established and start up organizations leading support, operations, and professional service teams.Specialties: • Customer Support Leadership• Call Center Operation Management• Business Analysis• Internal Help Desk Support Management• I.T. Business Services• Service Capabilities and Performance Standards (SCP)• CRM, Knowledgebase, and Support Tools implementation
Listed skills include Crm, Saas, Cloud Computing, Business Analysis, and 46 others.
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Orange County, California Area
Independent Consultant specializing in Customer Support and Call Center processes, technology implementation, and assessment. Business Analysis and Project Management.
Salesforce Partner specializing in midsize customer support and call centers.
A Consultant applying over 20 years of experience in:• Software Support Leadership• IT Business Processes• Call Center Operations• Service Capabilities & Performance Certification (SCP)
• Customer Support Lead for Salesforce.com implementation.• Design and Implementation of collaborative processes between Support, Sales, and IT.• Design of foundational support processes and documentation for SCP framework.
Start Up - providing “Software as a Service”(SaaS) to Healthcare Industry / Medical Billing. Creation and leadership responsibilities for all facets of:• Customer Support, Product Training, and Product Implementation• Customer Support Processes and Support Tools • Management of Salesforce.com CRM system
Billion + Software Publisher. Director of IT Services including:• I.T Business Leader and Liaison to Business Unit Senior Management• Business Analysis and Project Management. • Leader of Corporate IT Project Steering Committee.• Internal Help Desk Support
Director of Customer Support and Call Center processes including:• Customer Support Department• Call Center Operations Department• Call Center Tools: CRM, ACD, CTI, Telecom• Business Analysis• Sales Administration Processes
Management of Customer Support Department including:• Software Support• Electronic Tax Filing Support• Continuing Education Programs (CPE) for Tax Professionals
Other employees you can reach at oraclecfo.com. View company contacts for 428 employees →
Karim Lotfi
Colleague at Independent Consultant / ContractorLos Angeles Metropolitan Area, United States
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Alexander Beckett
Colleague at Independent Consultant / ContractorNew Braunfels, Texas, United States
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Thomas Hollingsworth
Colleague at Independent Consultant / ContractorAliso Viejo, California, United States
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Francisco Sinta
Colleague at Independent Consultant / ContractorMagnolia, Texas, United States
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Amanda Majongwe
Colleague at Independent Consultant / ContractorLawrenceville, Georgia, United States
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Morgan Theis, Lmt, Ces
Colleague at Independent Consultant / ContractorClarksville, Tennessee, United States
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Victoria Apple
Colleague at Independent Consultant / ContractorLafayette Hill, Pennsylvania, United States
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Olaf Schuermann
Colleague at Independent Consultant / ContractorNicholls, Australian Capital Territory, Australia
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John James
Colleague at Independent Consultant / ContractorCity Of Johannesburg, Gauteng, South Africa
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Iain Mcelligott Fca
Colleague at Independent Consultant / ContractorSydney, New South Wales, Australia
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Quick answers generated from the profile data available on this page.
Brett Bergles works for Independent Consultant / Contractor.
Brett Bergles is listed as Customer Support and Call Center Leader at Independent Consultant / Contractor.
AeroLeads has found 1 work email signal at @consultant.com for Brett Bergles at Independent Consultant / Contractor.
Brett Bergles is based in Anaheim, California, United States while working with Independent Consultant / Contractor.
Brett Bergles has worked for Independent Consultant / Contractor, Force By Design, Service Strategies, Avid Technologies, and Kareo Inc..
Brett Bergles's colleagues at Independent Consultant / Contractor include Karim Lotfi, Alexander Beckett, Thomas Hollingsworth, Francisco Sinta, and Amanda Majongwe.
You can use AeroLeads to view verified contact signals for Brett Bergles at Independent Consultant / Contractor, including work email, phone, and LinkedIn data when available.
Brett Bergles holds Bs from Depaul University.
Brett Bergles is listed with skills including Crm, Saas, Cloud Computing, Business Analysis, Salesforce.Com, Business Process, Enterprise Software, and Customer Service.
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