Brett Chywski Email & Phone Number

Kenilworth, New Jersey, United States

Piscataway, New Jersey, United States

In this position, I oversaw Sales, along with organizational processes and operations – including recruiting and the hiring process, improving efficiency and managing quality standards. I managed a team of 73, facilities of a 100,000 sq. ft. warehouse, and 2 additional locations. I expertly revamped every position and process, trained and mentored, and encouraged change while tracking performance. In more specifics, I promoted and repositioned team members, sourcing and seating top talent… Show more In this position, I oversaw Sales, along with organizational processes and operations – including recruiting and the hiring process, improving efficiency and managing quality standards. I managed a team of 73, facilities of a 100,000 sq. ft. warehouse, and 2 additional locations. I expertly revamped every position and process, trained and mentored, and encouraged change while tracking performance. In more specifics, I promoted and repositioned team members, sourcing and seating top talent, replacing 30% of staff with high performers. I created bench strength through succession planning and coached new leaders. On another note, I facilitated clear and targeted communication between customers and inside/outside sales teams, skyrocketing customer satisfaction, trust, and sales growth. I facilitated relationships between inside and outside sales, streamlining processes for excellence. I also created and fostered a culture and community around educational-based, vendor-led training focused on installing and troubleshooting a variety of technical products. In addition, I ensured on-time product delivery to customers and locations as the largest warehouse in the NJ market. In regard to employee engagement, I focused on teammate engagement strategy, end-to-end experience analysis, and culture integration, driving the implementation of critical projects, performance, and retention. Finally, I analyzed end-to-end data to identify opportunities for engagement and retention, acting as a consultant to HR, Total Rewards, and Learning & Development, providing summaries of gaps, opportunities, and recommendations for action. Show less

Madison, New Jersey, United States

As Store Manager, I led salespeople to drive revenue, build customer relationships, hit targets, exceed revenue forecasts, and meet customer needs. In detail, I doubled sales in the first year and identified and corrected procedures of lost sales and inventory discrepancies, cementing processes for accuracy. In addition, I established vendor relationships, dipping COGS and increasing profitability. I also managed projects and people, aligning with the organization's strategic objectives… Show more As Store Manager, I led salespeople to drive revenue, build customer relationships, hit targets, exceed revenue forecasts, and meet customer needs. In detail, I doubled sales in the first year and identified and corrected procedures of lost sales and inventory discrepancies, cementing processes for accuracy. In addition, I established vendor relationships, dipping COGS and increasing profitability. I also managed projects and people, aligning with the organization's strategic objectives. Furthermore, I researched best practices and uploaded them for the future, engaging all employees and managing change. I also implemented communication best practices, connecting directly to leaders and employees across the business. Last but not least, I learned a new inventory system with full responsibility for purchasing, analyzing data and adding key lines. Show less

New York, New York

At HD Supply White Cap/Kenseal, I guaranteed on-time delivery of building materials to every major construction project in the five boroughs of NYC and a brick-and-mortar business with 150+ customers a day. I managed the branch P&L and budget of $38M. I also led 33 employees, including Union Drivers, a warehouse team, counter, and inside sales, in the highest-volume branch of HD Supply on the East Coast.Moreover, I rebuilt operations, created positions, overhauled weighty processes… Show more At HD Supply White Cap/Kenseal, I guaranteed on-time delivery of building materials to every major construction project in the five boroughs of NYC and a brick-and-mortar business with 150+ customers a day. I managed the branch P&L and budget of $38M. I also led 33 employees, including Union Drivers, a warehouse team, counter, and inside sales, in the highest-volume branch of HD Supply on the East Coast.Moreover, I rebuilt operations, created positions, overhauled weighty processes, simplified workflows, and gained efficiency and effectiveness. Here, I remediated $26K of $40K OSHA fines and monitored hazmat, safety, compliance, and regulations. I also assisted in the creation of the first NY Metro sales order desk and centralized dispatch – streamlining personnel and trucking across 13 locations – advancing to the leader in the market. Show less

New York, New York

Most notably, I turned around the lowest-functioning department, managing 9 inside sales account managers across 3 NY Metro branches. I achieved 110%+ of the $35M sales goal in 6 months in a company supplying every NYC skyscraper build. I also designed a new hire hands-on training program that paired them with high-performing team members, resulting in company-wide program adoption. Lastly, I managed inventory controls and cycle counts, the Branch Manager, and standardized processes in POs… Show more Most notably, I turned around the lowest-functioning department, managing 9 inside sales account managers across 3 NY Metro branches. I achieved 110%+ of the $35M sales goal in 6 months in a company supplying every NYC skyscraper build. I also designed a new hire hands-on training program that paired them with high-performing team members, resulting in company-wide program adoption. Lastly, I managed inventory controls and cycle counts, the Branch Manager, and standardized processes in POs, bids, and documentation. Show less

New York, New York

Here, I directed the fastest profitability transition in company history, exceeding the first year plan of $2.3M by 17%, choosing all clothing, creating a budget, and interfacing with marketing, legal and corporate officers. I expertly opened the store, hired and developed teams, processes, standards and expectations for the winter pop-up store- Arc’teryx Veilance Concept.

In one of my favorite experiences of my career, I designed and facilitated new hire training for 500+ associates across 25 sales departments and 7 warehouses. I purposely maximized product knowledge and consultative selling through intensive training, joining with buyers, supervisors, managers, and vendor reps. In this, I created 11 training websites and authored manuals. Another point of interest is that I created an Associate Engagement Team, fostering a passion for sports through… Show more In one of my favorite experiences of my career, I designed and facilitated new hire training for 500+ associates across 25 sales departments and 7 warehouses. I purposely maximized product knowledge and consultative selling through intensive training, joining with buyers, supervisors, managers, and vendor reps. In this, I created 11 training websites and authored manuals. Another point of interest is that I created an Associate Engagement Team, fostering a passion for sports through participation in supported events. Show less

New York, Ny

• Managed 10 separate departments, and up to 6 simultaneously, totaling well over 80 employees, and 4 supervisors.• Led Outdoor Clothing to its single most profitable year in the company’s 109-year history in 2013.• Ran over 40 individual vendor booths, with over 150 employees, and 4 supervisors, servicing over 60,000 customers for three days at both the 2013and 2014 NYC Marathon Expo, on behalf of Paragon Sports.

New York, Ny

• Managed 38 employees as part of a 6-manager team that operates 19 hours a day, 365 days a year, producing over $8 million/year in revenue from 1,200 sq. ft. ofselling space.• Responsible for hiring 11 new associates in a successful effort to completely rebuild a weak retail sales team.

New York, Ny

• Supervised, trained, and led up to 20 employees, including sales associates and merchandisers.• Responsible for interviewing and training all new sales staff in the highly technical Outdoor Clothing department.

Estero, Fl

• Drectly managed 13 employees in all sales departments.• Oversaw employee’s product knowledge, sales strategy and training, as well as developed future leaders in the company.• Created an in store Employee Experience Team, which concentrated on maintaining a world class work atmosphere during an exceedingly difficult economic climate.• Created a district wide Trade Area Growth Team, from which 5 stores developed and executed plans around customers, employees, competition and the… Show more • Drectly managed 13 employees in all sales departments.• Oversaw employee’s product knowledge, sales strategy and training, as well as developed future leaders in the company.• Created an in store Employee Experience Team, which concentrated on maintaining a world class work atmosphere during an exceedingly difficult economic climate.• Created a district wide Trade Area Growth Team, from which 5 stores developed and executed plans around customers, employees, competition and the community in the South West Florida area. Show less