At Thinkless, I enhance the depth and quality of the technology solutions we offer. With extensive experience in information technology and a strong background in applying strategic frameworks, I specialise in optimising systems and processes to drive operational efficiency and innovation. By leveraging my expertise, I provide valuable insights that help clients make informed, data-driven decisions and implement more effective, targeted technology strategies.

Professional Engagement facilitated by True NorthProvide Software Quality Engineering skill and guidance within Dominos Technology across multiple projects.Key Project outcomes impacted by my contributions:Delivery of UberEats and nominated Aggregators integration across Dominos global markets (Australia, New Zealand, Japan and Western Europe).Delivery of the General Data Protection regulation across Dominos global markets (Australia, New Zealand, Japan and Western Europe).Delviery of Manual and Automated testing for Dominos Web application and mobile application across Dominos global markets (Australia, New Zealand, Japan and Western Europe).

Professional Engagement facilitated by 4ImpactProvide Software Testing guidance within Suncorp's Claims Technology Group focusing on RESTful API's for the Business Improvement Program of work.

Professional Engagement facilitated by True NorthProvide Software Quality Engineering skill and guidance within Dominos Technology across multiple projects.Key Project outcomes impacted by my contributions:Delivery of Japan Order Aggregators API infrastructure enhancementsDelivery of the Dominos Mobile App Beta release for Australia and New ZealandDelviery of BigData Future Orders implementation across multiple global regions Delivery of Google Food ordering intiative

Professional Engagement facilitated by 4ImpactProvide Software Testing guidance within Suncorp's Claims Technology Group focusing on RESTful API's for the Business Improvement Program of work.Key Program outcomes impacted by my contributions:Delivery of Straight Through Processing of Personal Property claims adopting a Zero Touch approach by making use of RESTful API's to automate claim cash settlements or building/contents repairs.Delivery of Automated testing of RESTful API's covering End to End transactional processing of Personal Property Claims.Delivery Channel of Choice automated customer communication via SMS or Email relating to the lifecycle of Personal Motor Claims.

Professional EngagementQuality leadership within the Queensland Health, eHealth Interoperability Project to plan the implementation of testing of the Rhapsody Integration Engine to replace JCAPS messaging.

Professional Engagement facilitated by u&uLeading the implementation of the TOSCA suite of automation tools within the context of a project delivering the Advanced Train Planning, Scheduling and Management system.Leading testing efficienices through the use of targeted automationCoordination of all integration testing within Aurizon third party network rail operators.

Professional EngagementApply quality experience and skill to manage User Acceptance Testing for the Small Change Initiative which was focused on the rapid implementation of change to the Guidewire suite of Insurance products for RACQ.

Project Managing within the context of a team tasked with the Global implementation of a ServiceNow ticket management solution for multiple Rio Tinto business lines - People and Employee Services, IT and Finance(Expense Management and Procurement). This includes:- Management of Business Readiness Testing- Engagement with key business stakeholders to Assess & Monitor Business Readiness for GoLive- Third Party Service Integration Implementation- Production Release Planning and Execution- Managing Language Translation for a Global audience- Input to Change Enablement processes for Rio Tinto ServiceNow Service Catalogues

Professional Engagement facilitated by u&uProvide Software Test leadership with specific responsibility for Quality Management. This entails leading a team of Senior Test analysts and Test Analysts, that are geographically dispersed across different countries and time zones in verifying the implementation of a laboratory reporting system. Additionally responsibility for Test Automation, Environment management and System deployment.

Professional Engagement facilitated by Data#3Provide Software Test leadership with specific responsibility for functional and system integration testing of the implementation of the functionality delivered as part of the Recovery of Merchant Fees project.

Professional EngagementProvide Quality Management and Software Testing leadership with responsibility for functional and system integration verification of the implementation of a BigMachines Cloud application solution within an AGILE framework.

Professional EngagementProvide Software Testing leadership with a team of Test Analysts responsible for the functional, system integration and non-functional testing of the TCS BaNCS Core Banking replacement system. This is a vendor supplied system that covers the end to end processing of banking transactions generated from branch, ATM, internet and mobile sources and full banking operations processed including full ledger reconciliations. It is also fully integrated with a number of third party service providers such as BPAY.

Professional EngagementProvide Software Testing leadership to the Enterprise Applications group, Workflow and Imaging team in the form of Test Strategies and Plans, Test preparation and Test automation for the FileNet P8 platform and Captiva content ingestion engine.

Professional EngagementProvide Software Testing services to support the implementation of the Guidewire ClaimCentre Web application for Commercial Insurance.

Professional EngagementProvide Software Testing services to facilitate the quality governance over the implementation of the Reuters Kondor+ Treasury System.

Professional EngagementDevelopment of Test Strategies, Test Plans and detailed test cases for an enterprise level work flow application that managed the processing a range of real estate focused financial transactions

Professional EngagementProvide Software Testing services relating to the implementation of TechnologyOne's Student Management System - StudentOne

System and Integration testing of server based systems that manage the licensing, registration and online distribution of Symantec’s retail suite of security products.

Systems/Test Analyst(August 2005 – August 2006)Responsible for total quality assurance of a suite of vendor and in house web applications that support Suncorp’s Wealth Management DivisionWeb Developer(March 2003 – August 2005)Responsible for the development and maintenance of Suncorp’s online presence both internally and externally.

Web Developer(August 2000 – January 2003)Responsible for the development of all internal financial/administrative page content and minor web applications used on the corporate intranet.

Delivery Specialist – Health Insurance Rebate(January 1997 – November 1999)Responsible for the planning and initial implementation of the Government's Health insurance rebate scheme for MBF members.Business Analyst – Membership Administration(August 1996 – January 1997)Responsible for ongoing system administration tasks, together with continuous quality improvement to the Membership Administration systems.