Brett Delaney Email & Phone Number

Orlando, Fl, Us

Westminster, Colorado, United States

• Advised and supported corporate change management initiatives. • Developed role responsibilities to establish expectations and task efficiencies. • Developed strategy for asset commitment ensuring supply adequacy within organized markets.• Developed technical operational documentation to ensure reliability and consistency of operations.• Developed operational and analytical tools to optimize economic outcomes.• Developed operational tools in Excel, PI and SCADA to assist operators in reliable generator and load-serving operations.• Scoped and developed operations training program using ADDIE systematic approach.• Delivered and tracked training program materials to operations staff; evaluated program annually. • Managed unit performance and financial impact of energy and natural gas portfolios. • Consulted as subject-matter expert for organized market protocols and financial instruments.• Consulted as subject-matter expert for Supervisory Control and Data Acquisition (SCADA).• Consulted as subject-matter expert for NERC compliance of real-time generator operations.• Examined inter-departmental seams relating to market operations. • Assisted in communication and execution of operational and compliance projects across impacted departments. • Led SCADA implementation project and operator training for NERC GOP function. • Performed troubleshooting of RTU communications and SCADA configurations associated with distributed control systems (DCS) of dispatchable generation.• Maintained business continuity documentation and guidance for real-time operations.• Trained and personally demonstrated compliance with industry regulatory requirements.

Westminster, Colorado, United States

• Advised and supported corporate change management initiatives. • Developed role responsibilities to establish expectations and task efficiencies. • Developed strategy for asset commitment ensuring supply adequacy within organized markets.• Developed technical operational documentation to ensure reliability and consistency of operations.• Developed operational and analytical tools to optimize economic outcomes.• Developed operational tools in Excel, PI and SCADA to assist operators in reliable generator and load-serving operations.• Scoped and developed operations training program using ADDIE systematic approach.• Delivered and tracked training program materials to operations staff; evaluated program annually. • Managed unit performance and financial impact of energy and natural gas portfolios. • Consulted as subject-matter expert for organized market protocols and financial instruments.• Consulted as subject-matter expert for Supervisory Control and Data Acquisition (SCADA).• Consulted as subject-matter expert for NERC compliance of real-time generator operations.• Examined inter-departmental seams relating to market operations. • Assisted in communication and execution of operational and compliance projects across impacted departments. • Led SCADA implementation project and operator training for NERC GOP function. • Performed troubleshooting of RTU communications and SCADA configurations associated with distributed control systems (DCS) of dispatchable generation.• Maintained business continuity documentation and guidance for real-time operations.• Trained and personally demonstrated compliance with industry regulatory requirements.

Westminster, Co

• Obtained NERC certification in the Balancing, Interchange and Transmission System specialty.• Managed and remotely operated generation resources and maintained resource status in OMS (SPP/CAISO). • Scheduled interchange and balanced load position within four Balancing Authorities.• Monitored generation voltage schedules to ensure acceptable limits up to 345kV substations.• Monitored and forecasted firm and retail load behavior to ensure resource adequacy as LSE.• Monitored, directly controlled, and performed troubleshooting duties within SCADA to ensure reliable generator operation, data transfer and business continuity.• Coordinated BES equipment operations within two Reliability Coordinator, three Balancing Authority, and four Transmission Operator footprints.• Interpreted and managed bilateral energy contracts within a real-time environment.• Maintained detailed operating logs to assist with internal back-casting, operational research, and compliance audits.• Optimized resource fleet within multiple product/instrument categories across two organized markets (SPP/CAISO).• Profitably structured and executed energy and capacity trades bilaterally in WECC. • Ensured resource dispatch and trading of company assets were conducted within appropriate risk management.• Conducted On-the-Job Training with inexperienced operations Specialists.• Initiated and implemented contingency response of generation and transmission contingencies in 3 BAs to ensure performance in WPP reserve sharing group programs.• Responded to WECC USF events as GOP, including adjusting interchange and compliant reception of operating instructions to redispatch generation in support of simultaneous switching efforts.• Participated in multiple black-start and transmission switching exercises in RMTAC and DSTAC conferences as well as gained theoretical transmission switching knowledge needed to complete the NERC BIATSOC operator certification.

Greater Denver Area

• Staffed, trained, and scheduled in-store personnel.• Managed customer satisfaction, de-escalation, and customer service indexes.• Managed sales processes and strategy of staff in computer, car electronics, home automation, and home theater services categories. • Delivered year-over-year product and services growth of managed KPIs.• Managed customer experience management and customer training.• Managed shrink, inventory integrity, pricing, and merchandising.

Powell, Wyoming

• Conducted research on annual competition debate topics.• Lectured and critiqued formatting of platform speaking, debate, and oral interpretation events.• Lectured on effective speech and interpretive delivery methods.• Assessed and coached student developmental areas for the competitive school year.

Serviced Co & Wy

• Responsible for servicing aging, displeased or neglected business accounts of former employees.• Responsible for prospecting new B2B clients through Human Resources' decision-makers.• Responsible for education and processing of employee claims and client benefits enrollments.

Laramie, Wy; Fort Collins, Co

• Conducted interviews and hiring of multi-department grocer.• Ordered and accounted product and supplies within monthly budget. • Merchandised and communicated company initiatives.• Reconciled back-office, tracked financials, and reported to stakeholders.• Managed service desk operations and a team of 10-15.

Laramie, Wy

• Appointed by Bureau of Educational and Cultural Affairs. • Assisted with student acclimatization.• Lectured on Communication and English Composition modules.

Laramie, Wy

• Created all course content.• Course lecturer and instructor of record.• Lectured content in nonverbal comm. as we as impromptu, informative, and persuasive speaking.• Conducted 11 sections with 267 total students.

Master Of Science - Ms, Marketing

I have developed multiple market segmentation, branding, and customer relationship projects for small businesses in the Denver area. These.

Master Of Arts - Ma, Speech Communication And Rhetoric

Activities and Societies: Graduate Assistant, Public Speaking InstructorI instructed Public Speaking courses each semester during.

Bachelor Of Arts - Ba, Communication

Activities and Societies: Speech & Debate Team

Communication

Activities and Societies: Speech & Debate Team

Associate Of Arts - Aa, Communication

Activities and Societies: Speech & Debate TeamAside from completing my AA in Communication, I competed in the national Parliamentary.