An experienced IT manager specialising in development, support, operations, vendor and infrastructure management. I pride myself in my commitment to the organisation I work for and the people I work with. My experience as a professional and manager of IT in the mining, transport, health, entertainment, hospitality and gaming sectors have awarded me with broad and diverse learning’s that I call upon every day to strive for success in everything I do. I firmly believe in customer service, consultation, communication, and constant professionalism as key factors to success in any form of business. A “can do” attitude founded on strong team values and solid business ethics. My ability to communicate and work effectively with people at all levels in business is something I believe to be one of my key qualities. I see myself to be trustworthy, committed, and dependable. I am always willing to listen and learn, more than willing to get “hands on” as required, always leading by example. Equally I have proven to be a strong leader and effective decision maker.Specialties: ITIL foundation certified, Service delivery, Incident/Problem management, Change Management, Configuration Management, Systems design & development, Technical analysis and design, profiecient in several development languages, proficient in ORACLE, MS-SQL, MySQL, Vendor management