Coo / Cto
Hillsborough, Nj, Us
As the Chief Operating Officer of JK Design, I was responsible for the day to day operations of the agency by supporting and managing the implementation of policies and procedures which aide agency and employee growth. I was also charged with the direct management of the Sales, Digital Marketing, Development and Project Management teams - the latter two groups falling specifically under my role as our Chief Technology Officer.In addition to agency and team management, I was actively involved in the sales process, meeting with new clients as well as existing accounts and providing solutions to articulated challenges. I often scoped requested strategies, working collaboratively with our account and creative teams to ensure we are providing the best solution to our clients. During the sales process, I reviewed and negotiated complex agreements, provided information on our internal management process, and interacted directly with our clients to ensure they have the information they need to confidently select our team. Once engaged, I actively managed our teams, working across multiple disciplines to meet our clients needs.At JK, we support many industries including pharmaceutical, medical device, technology, education, professional services and corporate and internal communications. Much of our work supports business to business marketing, advertising and technology. I have assisted our teams working within various categories, including regulated industries, implementing internal workflows to support client driven processes.