NSS is a Woman-Owned Small Business Technology Solution and Services company specializing in Business Automation and Artificial Intelligence capabilities.

At DataPrime, worked with the executive team to position UiPath RPA into their technology arsenal through the creation of a unique stand-alone business unit.At Comston Robotics, worked with the C-suite to enable manufacturing robotics with robotic process automation.At Austrailia Prime, worked with the CEO to create an AI-enabled RPA offering for the Tasmanian and Austrailia market.At Main Digital, worked as an Account Executive to expand their client base by adding Nestle and protect the core by enabling US Government opportunities and strengthening their offering for their Fintech clients.At Accelnomics, brought their technology products and services to the US market and enacted a regional small to mid-size Sales strategy.At Cytrus AI, provided Executive, Sales, and BPO support to the regional technology provider.

Scale the IT training business through the establishment of a service delivery capability staffed through veteran student resources. Enhance sales and marketing efforts through campaigns targeting system integrators and service providers. Establish government teaming alliances with prime contract holders to drive future revenue.

Responsible for all operational aspects of public and private sector UiPath RPA engagements. Grew the intelligent automation company in 18 months and positioned JOLT for acquisition by a global provider. Updated the operational automation model as we expanded from 20 to 100+ resources in 3 quarters. Scaled operations to include a Robotic Operations Center, internal center of excellence, and PMO. Advised and supported Sales, Marketing, Partner, and Finance team members on growth and scalability opportunities.

Worked with the C-suite to develop the new NCI product, service, and sales strategy for the government RPA and AI market. Develop maturity models, capture plans and marketing briefs for agency consumption, proposal response, and sales acceleration. Led efforts to grow the business through direct sales, AI partner enablement, and internal/account consumption of services. Established and led the internal AI enablement program to move 1600 staff to a transformed “AI culture.”

Accountable for the company wide automation program and business integration points with the machine intelligence and analytics businesses. Drove the expansion of the intelligent automation offering within the federal government and educated company resources, partners, and suppliers on the Booz Allen method of automation with the UiPath and Automation Anywhere platforms. Piloted robotic process automation, data science, and IT modernization solutions internally and externally.

Led the Continual Service Improvement department turnaround effort that resulted in a 30% gain in autonomic resolution percentages across the global client base. Developed a 2-year enhancement strategy including cross department efficiencies, big data analytics, and process industrialization. ● Created a franchise development operational model to instill regional consistency in quality assurance, reporting, technical guidance, and workload balancing. Reduced automation creation timeline by 70% across 135 global resources.

Led the TelePresence Remote Managed Service group through multiple corporate restructuring efforts through establishing channel partnerships with AT&T, Orange Business Services, and IBM. Managed $2.4m in CoGs for over 400 outsourced resources across 6 vendors and placement agencies. Partnered with IPsoft to deliver 67% automation levels across the GTM TelePresence MSP operations.