Accomplishments:• Own all operations and third party billing for Walgreens’ Consignment Partnerships with pharma manufacturers• Completed analysis to understand the operational impacts to the pharmacy associated with consignment partnerships and implemented solutions to identified pain points through change management and technology• Developed all new training materials and reference documentation and a corresponding communication plan that were deployed to all pharmacy team members… Show more Accomplishments:• Own all operations and third party billing for Walgreens’ Consignment Partnerships with pharma manufacturers• Completed analysis to understand the operational impacts to the pharmacy associated with consignment partnerships and implemented solutions to identified pain points through change management and technology• Developed all new training materials and reference documentation and a corresponding communication plan that were deployed to all pharmacy team members at ~9,000 Walgreens pharmacies• Collaborated directly with strategy, trade, and inventory contacts at pharma to launch new partnerships, develop patient assistance programs, and optimize inventory levels in the Walgreens warehouses and pharmacies• Built a team of high-performing Walgreens pharmacy technicians to resolve issues reported at stores• Lead initiative to educate all pharmacy team members on biosimilar interchanges (focusing on regulatory requirements), using various training and communication channels, ahead of the Humira biosimilars launches in summer 2023 • Responsible for pricing operations of all brand and generic medications in Walgreens prescription fulfillment platform Show less

Accomplishments:• Created strategy to launch new prescription inventory and fulfillment systems that meets program timeline requirements and maintains business continuity requirements that minimized impacts to patients and team members• Selected locations to pilot new systems and created sequence for chain-wide expansion, using inputs such as product release scope, timelines of prerequisite technology upgrades for each pharmacy, and store attributes/metrics• Drafted RxRenewal… Show more Accomplishments:• Created strategy to launch new prescription inventory and fulfillment systems that meets program timeline requirements and maintains business continuity requirements that minimized impacts to patients and team members• Selected locations to pilot new systems and created sequence for chain-wide expansion, using inputs such as product release scope, timelines of prerequisite technology upgrades for each pharmacy, and store attributes/metrics• Drafted RxRenewal Program Goals presentation that was presented to the Renewal Executive Steering Committee• Documented and presented budget for the entire RxRenewal Busines Adoption team to program leadership• Built business case for the Business Adoption team to utilize the new-to-WBA training platform WalkMe Show less

Duties:• Devise strategies to deploy transformational enterprise software platforms to all 9,200 Walgreens pharmacies, considering dependent project timelines, team member adoption impacts, and budgetary constraints• Lead team of peers in the creation of presentations to communicate project status, implementation strategies, and governance proposals to program leadership and enterprise executives• Manage execution of project plan to ensure necessary activities are completed… Show more Duties:• Devise strategies to deploy transformational enterprise software platforms to all 9,200 Walgreens pharmacies, considering dependent project timelines, team member adoption impacts, and budgetary constraints• Lead team of peers in the creation of presentations to communicate project status, implementation strategies, and governance proposals to program leadership and enterprise executives• Manage execution of project plan to ensure necessary activities are completed according to the project timeline• Coordinate planning and execution of corporate, field leader, and store team member training and communications Show less

Duties:• Coordinate pharmacy operations for pilot and chainwide project implementations• Work directly with stores to devise solutions with hardware installation and infrastructure changes associated with new project implementations• Prepare pharmacy team members for new initiative launches by creating training materials drafting communications for pilot and chainwide projects• Work with project and product managers to develop technical solutions that meet business requirements… Show more Duties:• Coordinate pharmacy operations for pilot and chainwide project implementations• Work directly with stores to devise solutions with hardware installation and infrastructure changes associated with new project implementations• Prepare pharmacy team members for new initiative launches by creating training materials drafting communications for pilot and chainwide projects• Work with project and product managers to develop technical solutions that meet business requirements as well as patient and team member needs• Collect patient and team member feedback on pilots, and use this information to make changes to the program delivery process and to define and document future enhancements to pilot products• Manage project tasks for New Health Initiatives team to provide management with accurate status updates and to ensure all required work is completed and documented• Create pilot status update PowerPoint slides for regular leadership update meetingsAccomplishments:• Managed inter-departmental collaborative efforts to execute the in-store signage installation and communication strategies, ensuring stores and team members were prepared for the launch of Walgreens Express Pickup• Contributed to training material creation and product enhancement/defect management, allowing the functionality, ensuring product functionality awareness and that it meets store team member needs• Lead cross-functional team to draft informational communications tying the goals of the individual projects to the overall goals of Walgreens in order to facilitate understanding and gain support from store team members• Organize the effort to launch Walgreens Express Pickup at converted Rite Aid locations Show less

Duties:• Manage project tasks and development teams to complete project work that meets requirements and satisfies business needs within the allotted time• Perform business process analyses to document business processes and identify existing problems and/or inefficiencies• Collaborate with business users and technical team to redesign business process in order to correct inefficiencies and streamline business processes using new technology and/or application… Show more Duties:• Manage project tasks and development teams to complete project work that meets requirements and satisfies business needs within the allotted time• Perform business process analyses to document business processes and identify existing problems and/or inefficiencies• Collaborate with business users and technical team to redesign business process in order to correct inefficiencies and streamline business processes using new technology and/or application functionality• Elicit requirements and desires from business users and transform them into technical requirements for process improvement or new technology implementation projects• Manage and maintain the university-wide technology project portfolioAccomplishments:• Established a Project Management Office and its processes with Office of Technology leadership in order to formalize the project request intake process and improve visibility, communication, and metrics of the status of projects and open project requests• Led initiatives to fully automate document imaging and storage within the Office of the Controller, resulting in more accurate financial record maintenance and beginning a paradigm shift away from paper to digital document storage.• Identified and resolved bottlenecks in the staff and student hiring process, giving rise to faster hiring, clearer communication, more complete record-keeping, and smoother new-hire onboarding Show less

• Served the Product Implementation Team by data-mining product cost, product utilization, and other information from proprietary databases in order to calculate cost impact and savings projections of product conversion initiatives• Developed a method to track actual savings realized from implemented conversion initiatives, resulting in more accurate cost savings data and reporting• Led project to improve the implementation and conversion processes while aligning them with the… Show more • Served the Product Implementation Team by data-mining product cost, product utilization, and other information from proprietary databases in order to calculate cost impact and savings projections of product conversion initiatives• Developed a method to track actual savings realized from implemented conversion initiatives, resulting in more accurate cost savings data and reporting• Led project to improve the implementation and conversion processes while aligning them with the PeopleSoft ERP go-live playbook, assuring readiness for a seamless ERP transition in the future• Reduced product SKUs and standardized product categories to reduce supply cost and eliminate inventory redundancies• Supported the Contract Champion in negotiating and contracting products with manufacturers, ensuring competitive prices on medical supplies that met Ascension’s clinical quality standards Show less

Researched companies, utilizing tools such as Hoover's and Ansionia Credit Data, to develop leads for the transportation sales team.Tracked and trace freight shipments and resolve shipment issues through communication with shippers, recievers, and carriers.Quoted, build and book truckload, LTL, and flatbed freight loads utilizing C.H. Robinson's logistics computer programs and information systems.

Assisted customers with product returns, product replacements, credit card applications, account payments, and other customer issues.

As a Front-end Leader/Senior Intern, I was responsible for managing, evaluating, coaching, and delegating responsibilities to all cashiers and customer service representatives. I also performed store-opening and store-closing duties, such as counting all of the registers, counting the safe, filing proper paperwork, and tracking store sales.

Responsible for assembling papers and advertisements, delivering to customers, and collecting subscription payments.