Operations Supervisor for agency and Xaxis direct business• Manage the team responsible for day-to-day Ad Ops of client online campaigns• Ensure all data points collected by proprietary tool are populating in Xaxis DMP and partner databases.• Build strong partnerships with clients and develop projects that draw interest and driverevenue• Perform in-depth tagging strategy to capture cookie-level data with most value.• Build two-way integrations with third-party vendors like MediaMind and The Trade Desk• Educate the client on online advertising best practices and procedures• All trafficking duties

Acxiom Corporation - New York, NY - September 2009- May 2013• Operations Manager responsible for day-to-day management of client e-Marketingcampaigns across multiple industries including financial, retail and hospitality• Accountable for e-Marketing production team deadlines and quality of campaign work,process implementation and improvement, and onboarding new hires• Lead delivery team members, content specialists and web development team in designingproject requirements, developing quotes, and improving quality, accuracy, and timeliness ofclient services• Build strong partnerships with clients and develop projects that draw interest and driverevenue• Expand on and start-up new business from discovery through implementation includingwarm-up• Experience with damage control and process/program reengineering• Involvement in risk assessment and gap analysis across platforms and processes in order toaddress evolving technologies and business requirements• Prepare and present monthly/quarterly / annual reports and ad-hoc queries.• Perform in-depth database management requirements• Build two-way integrations with third-party vendors like Omniture and FreshAddress tobetter serve clients• Interpret analytics to provide strategy in regards to audience segmentation and campaignexecution• Work with Deliverability teams to strengthen the quality of client lists and ensure betterinbox placement• Educate the client on eMarketing best practices and procedures• Associate Satisfaction Committee