Own full lifecycle management for 2,000 employees using 140 SaaS tools on 24,000 devices with a departmental budget of $18M. Project managed technical integrations for 2 enterprise acquisitions and 4 small business acquisitions, leading software and hardware audits, identifying redundancies and needs, coordinating data migration, and building relationships with new staff.• Developed and launched the initial IT department for the organization under the direction of the Chief Engineering Officer, procuring and configuring all required software, hiring a team of 10 IT staff, and owning cybersecurity strategy.• Established a culture of professional growth among the team through intentional succession planning, developmental project assignments, training and conferences, and daily coaching on performance in both technical and leadership capabilities.• Reduced product kitting cost from $68 per unit to $38 by streamlining inhouse shipping preparation process among team.• Enabled the rapid shift to work-from-home for 300 staff during March 2020 via rapid hardware distribution and software setup,and process development. Speed of reaction to the pandemic resulted in less than 2 days of downtime for the company.• Generated 8 figures in annualized savings through high-impact negotiations with key vendors highlighted by:o Reducing cost per device from the Mobile Device Management solution provider from $4 to $0.98 across 24K devices.o Cutting monthly data expenses with Verizon from $15/month to $6/month saving $2.6M per year.• Own all IT support operations, managing a remote Support Team of 12 adapting Slack to enable real-time ticket management.• Integrated client service best practices which streamlined support and positioned company for successful workforce reductions.