Brett Hines Email & Phone Number

Ft Worth, Tx

Manage day to day operations and sales.

I develop strategies that ensue customer satisfaction and retention. I tailor coaching session for employee’s personal needs that bridge their performance gaps. I develop and deliver employee training material. I collaborate in change strategies meetings to maximize department effectiveness.

I created and developed new relationships to increase market penetration. I trained dealerships in the company’s financial products that would capture incremental business previously lost.

Responsible for maintaining relationships with business partners through personal contact regarding: re-imaging of the company, changes in internal business operations and presenting new financial products. Worked in a team environment to ensure individual and team sales targets were exceeded; handled and resolved the business client’s day to day needs and escalated issues. Other duties included: reviewing reports to further market penetration, analyzed client’s business portfolio for profitability, made day to day loan decisions for applications that fell outside of company guide lines and maintained a monthly budget through a corporate Visa account for travel and entertainment.

Created special finance department to diversify revenue opportunities increasing dealership volume from 7 units monthly to 70 units monthly resulting in over $100,000 in monthly gross sales profit.Developed advertising campaigns via newsprint and radio to create company recognition in the marketplace resulting in increased business traffic for higher sales opportunities. Hired, trained, motivated and managed sales members to work with a diverse group of clientele to ensure monthly sales targets were exceeded; gross sales profit was maximized; excellent customer satisfaction levels were achieved and to create a consumer loyalty to ensure the company’s future success.

Motivated, managed and trained staff in product knowledge, presentation, demonstration increasing team sales performance from 25 units monthly to over 100 units monthly.Reorganized dealership’s operations in the sales and finance departments generating net sales profitability after four-years of losses.

Master'S Degree, Business, Management, Marketing, And Related Support Services

MBA with an emphasis in Management

Bachelor Of Business Management, Summa Cum Laude

Associate Of Arts And Sciences (A.A.S.)