Brett Hobbs Email and Phone Number
As a Certified Scrum Master with 15 years of experience in the financial sector, I have successfully delivered innovative business solutions for premier financial clients like Bakkt, Merchant e-Solutions, Discover Financial, and JPMorgan Chase. My background in IT Product management and Project management, combined with my ability to lead projects from the design to production stages, makes me an asset to any team. I have a QA mindset and a deep understanding of the SDLC of a project.As a resourceful change agent, I am focused on developing talent, delivering higher quality products more efficiently, and increasing business value. With my excellent listening skills and skilled communication abilities, I can build strong relationships across functions and foster a collaborative product delivery culture. I am a proven leader with a track record of delivering successful projects and mentoring junior Scrum Masters within the organization.My key skills include SAFe agile Leadership Project Planning, Agile Project Management, Software Development Life Cycle, Sprint Planning, Agile & Waterfall Methodologies, Jira, Rally, Confluence, Team Leadership, and Change Management.I have managed multiple concurrent projects, and my experience in removing impediments by finding the right personnel has enabled me to provide full support to the team using a servant leadership style whenever possible, leading by example. I strive to maintain a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.My proven knowledge and practical experience of agile software development methodologies, values, principles, and practices have been essential in driving operational improvements that resulted in savings and improved profit margins. With my experience working with both onshore and offshore resources, I ensure that my teams follow agile methodologies, such as Scrum ceremonies, to meet sprint goals and deliver quality products. I am an effective communicator, collaborating with other Scrum Masters to manage dependencies that may affect the teams, and I am always on the lookout for ways to improve predictability to enhance efficiency.
Fiserv
View- Website:
- fiserv.com
- Employees:
- 27171
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Senior Scrum Master Manger IFiserv May 2023 - PresentUnited States
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Senior Scrum MasterBakkt Jun 2021 - Mar 2023United StatesAs a Senior Scrum Master, I have extensive experience in the digital currency field, where I led and coached three onshore and offshore Scrum teams. I helped Bakkt, a new company in the Agile space, to implement and improve their Agile program, working closely with Product Owners, Architects, and Solution Designers. My teams delivered several projects, such as GCP, Apex Crypto Connect App (Sunset), Embedded Web, Debit Card Funding, Same Day ACH, and various internal fixes and updates for the products in production. I also mentored some of the junior Scrum Masters in the company, which had a total of 23 Scrum teams.● Management of teams in a cross-functional structure.● Managing multiple concurrent projects● Removed impediments by finding the right personal to remove the impediment.● Provide all support to the team using a servant leadership style whenever possible, and lead by example.● Maintain a trusting and safe environment where problems can be raised without fear of blame, retribution or being judged with an emphasis on healing and problem solving.● Proven knowledge and practical experience of agile software development methodologies, values principles, and practices -
Scrum MasterMerchante May 2019 - Jun 20211150 Sanctuary Parkway Suite 500 Alpharetta Ga 30009As a Scrum Master for ME Invoice, a Payments Application, I was part of one of the six scrum teams that worked on this project. We followed a cadence release model, where we had merge cutoffs for each sprint to ensure that all the teams were aligned and ready to deploy their code to production. This required a lot of communication and collaboration with the other Scrum Masters, Product Managers, Product Owners, Dev Leads, QA Leads and Dev Ops. We had to make sure that our code was approved by the developers, tested by the QA, and accepted by the product before we could release it. We also had to manage the environment dependencies, as we had to move our code from Dev to Integration to Staging to AWS and finally to Production.● Worked closely with product management and technical stakeholders to clarify the schedule, status, and details of each project. ● Management of teams in a cross-functional structure.● Managing multiple concurrent projects● Removed impediments by finding the right personal to remove the impediment.● Provide all support to the team using a servant leadership style whenever possible, and lead by example.● Maintain a trusting and safe environment where problems can be raised without fear of blame, retribution or being judged with an emphasis on healing and problem solving.● Proven knowledge and practical experience of agile software development methodologies, values principles, and practices ● Drove operational improvements which resulted in savings and improved profit margins.● Worked with project owners and team members on improving predictability to improve efficiency. -
Project Manager - Scrum MasterDiscover Financial Services Jul 2013 - Jun 2019Riverwoods IlAs a project manager / scrum master, I have successfully led several initiatives related to the integration of different payment platforms for the bank. Some of the most notable ones are the pay app’s Apple Pay, Samsung Pay and Google Pay. These projects involved coordinating with multiple stakeholders, vendors, and developers to ensure the quality and security of the payment solutions. I also oversaw the internal maintenance projects that aimed to enhance the performance and functionality of the existing systems. Furthermore, I was responsible for managing the regulatory projects that required compliance with various standards and regulations in the banking industry. My teams consisted of both offshore and onshore resources, and we followed a mix of scrum ceremonies such as planning, stand-ups, sprint review, retrospectives, and demos. I also provided ongoing coaching and continuous improvements on how we should operate both as a team and at the enterprise level. I maintained a trusting and safe environment where problems could be raised without fear of blame, retribution or being judged with an emphasis on healing and problem solving. -
Senior Software Qa AnalystJpmorgan Chase & Co. May 2006 - Feb 2013Greater Chicago AreaAs a QA Analyst, I have the following responsibilities:● I gather data requirements for on and offshore QA teams for each release. I ensure that the data is relevant, accurate, and complete for testing purposes.● I interface with the Business to ensure all testing efforts for the UAT teams are being met. I communicate with the stakeholders and users to understand their expectations and feedback.● I develop the testing processes and approaches according to company standards. I follow the best practices and methodologies for quality assurance and testing.● I assist in designing and ensuring overall integrity of the testing strategy. I collaborate with the QA Manager and other QA Analysts to define the scope, objectives, and deliverables of the testing activities.● I work with the business and technology leads to determine the acceptable range for test results and performance. I establish the criteria and metrics for evaluating the quality and functionality of the product/project.● I help design, develop, and implement test plans, scripts, and tools using the detailed business requirements document provided by the business analysts. I use various testing techniques and tools to verify the product/project meets the specifications and requirements.● I work with business and technology leads to identify the appropriate data for testing and prepare that data for the test cases. I create, maintain, and manage test data sets and databases.● I assist Application Developers and technical support staff in identifying and resolving problems. I report, track, and escalate issues and defects as needed.● I facilitate resolution and communication of cross-application/organization architectural issues and decisions. I coordinate with other teams and departments to ensure alignment and compatibility of the product/project.
Brett Hobbs Education Details
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Wyandotte High School
Frequently Asked Questions about Brett Hobbs
What company does Brett Hobbs work for?
Brett Hobbs works for Fiserv
What is Brett Hobbs's role at the current company?
Brett Hobbs's current role is Senior Scrum Master CSM Expert in Coaching Cross-Functional teams to embrace Agile principles and practices.
What schools did Brett Hobbs attend?
Brett Hobbs attended Wyandotte High School.
Who are Brett Hobbs's colleagues?
Brett Hobbs's colleagues are James Lee, Kapil Sapra, Nick Birt, Collin Green, Monica Rivera, Stephanie Kramer, Dan Anderson.
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