Project lead for AME end-client expansion activities, covering business development, partner development, marketing strategy & execution in APAC, often with multiple projects active simultaneously; Guided the development & implementation of targeted go-to-market activities, commercial negotiation & contract execution for AME’s new business sales; Mentor for AME internal team on sales strategy, customer success, and sales operations activities.

Individual contributor role for AME business development & partner recruitment;AME end-client partner program design, partner identification, recruitment & enablement, with target partnerships consisting of system integrators, VARs, & boutique consulting companies across APAC;AME end-client design, creation and implementation of multi-medium & multi-channel marketing assets utilised to drive demand generation into target APAC markets.

10 direct reports situated across 6 countries internationally (Australia, Singapore, Japan, Philippines, Hong Kong, India) Expansion of product scope from my previous Digital role (below) to include the entire West UC product portfolio including cloud telephony, video/audio hardware, Cisco & Microsoft portfolios. Responsible for the APAC existing customer base growth targets in 2019. Collaborated with Sales Leadership & regional Account Managers to identify & develop cross-sell opportunities across the APAC region. Responsible for co-ordination between internal sales operations, commercial & orders desk teams in conjunction with external partners to drive collaboration and progress of deal development & customer negotiations.

3 direct reports (Australia, Hong Kong, India) and 35 indirect sales reports for Sales BDMs across APAC (including India, Japan, China) Responsible for developing, driving and supporting the Digital portfolio sales for APAC across the West UC Digital Portfolio (including Adobe, BlueJeans, Event Services, Webcasting, Content Delivery and Content Portal/Management solutions). Led the Digital Solutions team in providing subject matter expertise, solution advice, consultation, execution and closure of the sales cycle. Developed a Digital Transformation strategy for Sales as well as the go-to-market plans for driving Digital solutions across the APAC customer base. Built two-tiered monthly & quarterly Sales Enablement programs across the Digital portfolio with regular regional and domestic training provided to the Sales team. Managed channel partner relationships across APAC including partner development, deal negotiation, QBRs & forecasting, and joint go-to-market campaigns. Provided C-level customer presentations on the West UC Digital portfolio as part of ongoing sales meetings, RFP presentations, technical deep-dives, and commercial/contract negotiations.

14 direct reports situated across 5 countries internationally (Australia, Philippines, India, UK, Germany) Sales, Commercials Desk & Sales Operations function Responsible for the existing base commercial profitability of a $450mil (p/a USD) business across the International region (Asia Pacific, Europe, Middle East & Africa) Managed key account tracking, forecasting and business pipeline reporting to Senior Leadership Led international business improvement initiatives between APAC & EMEA designed to merge pre-existing regional processes into singular international systems Provided specialized knowledge and support on deal/proposal construction, pricing, and deal negotiation strategy. Subject matter expert across Commercial Management, Order Management, Contract Management & Implementations Management. Executed commercial management, pricing and global sales process training for Sales new & existing team members

Achievements: Regional Management Award in Sales for Q2, 2015 Developed and implemented an internal collaboration program between Asia Pacific and the US and EMEA Sales teams for effective communication, development and team-based execution of global account strategy.Responsibilities: 6 direct reports across Asia Pacific (Australia, Philippines, Singapore, India). Regional Sales overlay role, with 18 indirect Sales & Account Management reports across Asia Pacific Provided regional management, mentoring and support to the Global Account Management team. Managed the overall Asia Pacific strategy and development of acquisition and existing enterprise customer accounts. Provided coordination & delivery of the Asia-Pacific response to global RFP submissions. Managed business & process reviews and identifying process improvements with the view of achieving tangible objectives across the business within executable timelines.

Achievements: Regional Sales Award for Q3, 2014 Developed standard regional pricing & quotation templates for Sales team processing and delivery to customers. Responsibilities: Key regional contact US and EMEA Sales and Sales Operations teams for APAC customer accounts and coordination of Sales strategy. Worked closely with diverse user groups including Senior Leadership, Finance, Sales, and Operations Management to deliver timely, accurate and actionable business information. Worked closely with the regional Sales Operations and Marketing teams to drive standardization of new business leads generation, processing and reporting Asia Pacific point of contact for global escalations of Sales and Project Management requirements across internal and external stakeholders

Achievements: Grew team from two team members to six over the course of 18 months, with the progressive inclusion of additional responsibility within the Sales Operations function Developed cross-department collaboration between Sales & Operations associated with customer Sales strategy, commercial proposal delivery, service deployment Responsibilities: Analyze, build & report cost analysis for pricing proposals to clients. Assist Asia Pacific VP of Sales on monthly and annual budget and forecast exercises. Analyze existing business relationships and identify possible prospects using Business Objects, Salesforce.com and other various online tools Managed clients’ expectations on deployment and incidents management. Managed internal meetings with sales colleagues globally to resolve issues. Gained trust with all functions in the organization to improve work processes and successfully managed and resolved conflicts within GSU & Project Management functions. Built individual credibility to be the first point of contact for the APAC Global Accounts team globally for internal and external stakeholders. Developed standardized customer deployment plans, processes and rollout guidelines for the Asia Pacific region. Regional responsibility for the end-to-end project management & deployment of services to enterprise and corporate level customers across Asia Pacific.

The 1st portion of my career was in the hotel industry: - Food & Beverage at Four Seasons, Sydney (2000-2002)- Student Services Co-Ordinator / Duty Manager - Institut Hotelier Cesar Ritz, Le Bouveret, Switzerland (May 2002-December 2003)- Front Office Mgr; Guest Services Mgr; Housekeeping Mgr; Night Manager - Hilton Charlotte Center City, Charlotte, NC, USA (2005-2007)