• Supervise upwards of 20 ushers each night.• Acting as liaison between guests, ushers and House Manager while ensuring their safety and security.• Ensure correct and thorough communication to ushers.

• Managed the AutoLeadStar support email and qualified issues between Tier 1 or Tier 2, while closing support tickets within 24-hours.• Reviewed Auto Dealership websites and implemented the best strategy to better optimize lead conversions.• Onboarded new clients that signed up for the AutoLeadStar product.

• Managed new clients that signed up for the AutoLeadStar widget and made sure that their website was implemented to better optimize lead conversions and sales.• Provided feedback to auto dealerships on how website optimizations can achieve their goals.• Closed out on average 70+ development tickets weekly.

• Ranked #29 in the NBA in sales April 2016.• Scored a perfect 100% on a secret table shop for selling Season Tickets in February, 2018.• Sold $625,890 for 2016-17 season, an increase of 81% from the 2015-16 season.• Ranked #1 in department for Partial Plan Sales 2016-17 and 2017-18 seasons.• Surpassed December, January and February monthly sales goals and sold 78% of my 2015 yearly sales goal.• Assisted in the training and development of new Inside Sales Representatives.

• Sold and serviced a book of business of over 700 new accounts, growth of over 7,000% from 2010-2015.• Increased renewal rate by 4% during the 2015 baseball season• Created the "Sales Training Book" to use for newly hired Inside Sales Representatives.• Trained new employees and made them phone-ready in 1 week as the lead training manager.

• Led the Inside Sales department in revenue for 2014 season.• Collaborate with Sales Management to determine necessary strategic sales approaches.

• Consulted with businesses and customers on how to best utilize premium level seats and mini-plan season ticket packages, while maintaining current accounts.• Established strong personal relationships with existing account holders while developing new sales referrals.• Accounted for over 50% of the 2013 Inside Sales revenue.• Helped train new Inside Sales employees.• Assisted in the execution of various exclusive season ticket holder events.

While in my last year of graduate school I worked for the organization's premium game day operation staff. Working in the members only Diamond Lounge and/or the Hall of Fame Club I was tasked to ensure that the guests had an enjoyable time and if not it was my responsibility to resolve any service issues that may have arose in the premium seating areas.

One of my internships that I held was with Comcast-Spectacor but it was centered around working directly with the Philadelphia Flyers, Philadelphia 76ers and the arena for outside events.While here I learned the in's and out's of athletic event management: marketing, sales, public relations, media relations, advertising, event planning, grassroots campaign, and more.

• Assisted in the operation of athletic events for the Drexel Men's and Women's sports teams (set-up, break down, in-game operations, or was the official scorer.)• Supervised between five and nine other game day employees.

• Event Manager for the 2nd Annual Coaches v. Cancer: Bowl for the Cure event to raise money for the American Cancer Society by the National Association of Basketball Coaches (NABC).• Supervised, motivated, and lead nine other team members (classmates) in the execution of the event, assigning them different roles such as director of finance, director of the silent auction, and so forth.• Raised over 33% more money for the American Cancer Society than the previous year.

• Brainstormed, wrote, proofread and edited promotional documents and press releases regarding upcoming events, matches, and professional athletes• Liaised with World TeamTennis Vice President of Communications• Coordinated media credential requests from various news organizations• Helped manage sports journalists and photographers at media deck & responsible for Press Room setup• Coordinated Press Conferences and interviews with media outlets and marquee players• Tracked and filed media clippings regarding the Freedoms from media outlets in attendance

• Coordinated daily financial statements/remittances for Fortune 500 Companies• Balanced Fixed Assets and Prepaid general ledger entries on a monthly basis• Ensured compliance with accounting deadlines set forth by clients• Responsible for posting credit and debit entries; and closing of accounts, and preparation of various daily management reports

• Review initial loan approval and work with borrower to gather appropriate documentation.• Collect all required documentation for the loan package.• Create a loan submission package for the Underwriting department.• Submit files to assigned Underwriter.• Ensure that approval falls within the established lending guidelines.

• Corporate Account Manager at four different branches.• Increased fleet of vehicles over 20% at a branch that I managed while supervising between three and seven employees.• Responsible for training employees in sales techniques and providing excellent customer service to clientele.

• Learned management techniques, proper sales techniques, customer service relations, employee development, problem solving and conflict management.

• Founding Father of Hofstra Chapter of Sigma Alpha Epsilon fraternity• Authored In-Province and Out-of-Province books for initiation• Eminent Recorder of New York Chi Chapter• Brother of the Year, Spring 1999• Recipient of the Order of the Phoenix Award, Sigma Alpha Epsilon’s highest award given to an undergraduate member by Fraternity National Office, in 2001

While on college summer/winter breaks I worked for Fox Rothschild LLP in the mailroom as a clerk picking up and delivering mail to attorney's, paralegals and support staff. As a Records clerk I was responsible for filing client files for attorneys.