Brett Maslen Email & Phone Number

London

Locating of utility’s to prevent damage.Creating detailed map of located areas and the contained under ground utilities.Maintaining of company equipment to complete locates.Completed DPT course with final average of 99%.

London, Ontario

Writing and maintaining client work orders, Contacting clients about repairs for their vehicles as needed. Maintain work orders and distribute work to techs through automated job distribution system.Complete work orders. Complete active re-delivery after service work is complete.

South Western Ontario

To meet and exceed sales and activity objectives by demonstrating and selling products and providing superior follow-up service to new and existing customers.Achieve sales quotas by selling to and servicing new and existing customers within the assigned territory. - open and grow new accounts - grow existing accounts by selling additional products, servicing existing products and opening new departments - cold call and set telephone appointments for sales calls.

• Maintain and track multiple work orders, and bring sales per work order to 1.25 hours per work order to maintain sales profit index• Contact clients to inform and sell recommend services needed on each work order as required• Track special order parts for open work orders and contact clients to set-up appointments to have parts installed• Ensure all work orders closed by end of month for keeping profit margins• Interpret technicians notes for clients to comprehend• Maintain all training records, book hotels and training time for all service and parts staff to training current• Train staff on use of computer training modules, and assist them when required• Review all warranty work orders and correct any errors, and find missed income from work orders to increase warranty profitability• Balance all warranty work orders to payment statement, then balance payment statements to Honda credit statement each week• Work with Honda Corporate on unique warranty claims to and paid for by Honda Corporate• Maintain monthly safety tour notes and meeting notes• Create health and safety policies and procedures when required• Teach and train staff on health and safetyAchievements• Brought my work order hours per work order from .95 hours per work order to 1.25 hours as per automotive industry• Decreased warranty processing time to help decrease return parts inventory from 6 month to 2 months of parts inventory• Achieve Gold and Platinum training levels for past 5 years with Honda Canada• Complete interpersonal skills training courses with high honours

Southwestern Ontario

• Organized time table and move clients to days to better complete services with them• Review services each visit and ask for suggestions and offer other add on services or products• Complete daily sales logs and reports of any new sales• Maintain equipment used in daily services, completed minor repairs to equipment when neededAchievements• Increased organization of route to complete more clients in a shorter period of time by decreasing travel time with lining up each client in an area• Added at least one item to 50% of current clients products or services• Saved two accounts by directly dealing with managers to find out what needed to be done to retain their business

• Directly responsible for final approval of all new associates hired• Primary assistant in charge of management scheduling , including approval of holiday time• Maintain 1/3 of store operations from daily tours and goal setting for department managers, to accounting office and signing off the deposits for the total store operations• Management member for health and safety and risk management• Conduct yearly reviews of associates and approve wage increases if required• Take direction from home office and initiate it at store level Achievements• Bring all departments from a 10% monthly increase in sales to a 20% monthly increase in 5 months of taking over those departments• Decreased warehouse over head in crafts department from $80,000 to $10,000 and increase overall sales to 25% per month, to make it the number • Started as temporary 3 month Christmas help, then became an assistant manager within a year’s time from being hired

London, Ontario

• Maintained a fully functional detail department, that reconditioned used cars, detailed customer cars and prepared new cars for delivery• Managed all work orders for detailing department• Covered off shuttle drivers and service advisors for holidays• Maintained detailing equipment as required dailyAchievements• Took detailing department and stream lined it from four people to two people while increasing number of cars completed from 10 to 15 per day with no loss of quality• Completed Service Advisor training on own time to be able to fill in for Service Advisors

London, Ontario

Ran own computer consulting business, selling desktop publishing services and computer solutions to small businesses. Created custom software solutions and business promotional items to help with small business growth. Managed financial side of own business and sales side.

London, Ontario

Worked part time as a cashier during peak times and overnight, maintained own float and balance each day to daily sales report. Was a Produce clerk doing stocking during the day and Night cleaner cleaning washrooms, main store stockrooms, waxing of store floors also maintained floor machines each day and did minor repairs as required.

London, Canada Area

Worked in the food prep area cooking hamburgers, fish chicken as demand required. Did close open shift which involved cleaning of grills, grease traps, changing of oil used to cook with, washing of floors in prep area. Also night maintenance crew which included unloading of stock trucks, changing of all garbage's in store and on lot, cleaning of lobby area.

Continuing Education, Business

• DPT Course -Completed with 99% Final 2015 • First Aid Training (“C”) -Active Canadian OSG 2013 • Joint Health And Safety -OSG (Part 2).

Computer Programming, Computer Science, 85%

Studied FoxPro, Visual Basic, C++, And all basic computer knowledge.

Ossd, Design, Drafting, Art, Computers

Activities and Societies: Drafting and design with background in arts. Computer programmingDrafting, Computers

Ossd, Drafting, Computers

Majored in Drafting