Retirement Plan Services Operations Senior & Termination Coordinator
Current- Provided operational support to retirement plans across RecordkeeperDirect, worked to complete ad-hoc requests, processed financial transactions, plan maintenance changes, plan services reports, and plan audit requests.
- Worked as a Termination Coordinator, independently coordinated a caseload of plan terminations and deconversions, supported clients, setup payout timelines (Excel), fee payments, and large-scale financial.
- Served as a SONI Content Subject Matter Expert, independently managed a list of assigned SONI feedback requests, worked collaboratively with associates across all lines of business, developed mockups, submitted.