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I'm an IT systems and support wonk, and I know a little bit about a lot of techy things. And while I'm no expert in, say, database optimization, I know how to speak to the people who are. My professional mission is to give companies the technology they need on a budget they can afford, fortify security, automate tedious and repetitive tasks, and make IT fun.Some very kind colleagues said some very nice things about me...🗨️ "I was consistently impressed with his ability to come up to speed quickly on complex technologies and take ownership of them"🗨️ "If there were issues, Brett generally was the first to know and was already intervening"🗨️ "Fantastic at project management"🗨️ "Particularly effective at establishing rapport and developing strong, attentive working relationships"🗨️ "As a people manager, Brett is thoughtful, courteous, empowering, and trusting, which helped me stay focused on my job and do my best work"I especially enjoy: IT project management, small team management, server administration, systems administration, endpoint/network/email security, scripting for automation, and researching new technologies.Jargony jargon: Microsoft Windows Server (MCSE), Active Directory, Entra ID (Azure AD), Intune, Microsoft 365 (Office 365), PowerShell, LDAP, SSO, Group Policy (GPO), Multi-Factor Authentication (MFA), Active Directory Federation Services (ADFS), SQL Server, VMware, Microsoft Exchange, SharePoint, Identity & Access Management (IAM/IDM), RadiantOne
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It ManagerEllevation EducationNew Berlin, Wi, Us -
Director Of Enterprise SupportRoofmarketplace Sep 2023 - Aug 2024Milwaukee, Wisconsin, UsPromoted from Engineer role. Supervised, coached, and evaluated the Tech Support Specialist. Managed projects, prioritized and delegated tasks, and led daily standup meetings. Resolved escalated tickets.* Migrated Voice over IP (VoIP) service to Zoom Phone in order to reduce operating costs and improve end user productivity* Cut new hire technology onboarding time by implementing Microsoft Intune Autopilot for automated OS and app deployment* Deployed Windows 365 to establish a secure work environment for contractors and consultants -
Sr. Platform EngineerRoofmarketplace Feb 2023 - Sep 2023Milwaukee, Wisconsin, UsSupported client systems, standard apps, A/V equipment, physical security systems, and network hardware for a remote workforce. Mentored the Tech Support Specialist. -
Directory Services EngineerNorthwestern Mutual Dec 2021 - Oct 2022Milwaukee, Wi, UsAccountable for the security, integrity, support, and documentation of Microsoft Active Directory and RadiantLogic systems. Wrote and maintained PowerShell scripts for automation. Responded to security alerts and advanced directory-related inquiries. -
It Security Administrator - Identity & Access ManagementFroedtert Health Dec 2019 - Dec 2021Milwaukee, Wi, Us* Enabled secure access to sensitive data by upgrading Multi-Factor Authentication (MFA) systems and deploying new connectors* Supported health records system, self-service password reset (SSPR), and enterprise analytics projects by installing and configuring systems, and automating processes via scripting -
It Systems & Security Administrator (Network Spec)Tamalpais Union High School District Jun 2013 - Jun 2019Larkspur, Ca, Us* Deployed, maintained, and administered new IAM solutions – including password management tools, directory sync, authentication/SSO systems, and an application portal – to provide a seamless app login experience* Increased student access to technology by deploying 1,300 iPads into classrooms, deploying a MacOS lab imaging solution, and authoring a technology newsletter for faculty* Improved service availability by migrating on-premise apps to or from the cloud; representative projects include Exchange Online, Google Workspace, ESET Endpoint Security, and Moodle -
It ConsultantMarin County Office Of Education Oct 2012 - Jun 2013San Rafael, California, UsProvided strategic IT thought partnership and new product research to the Director of IT at Tamalpais Union High School District. -
It ManagerStupski Foundation May 2007 - Sep 2012San Francisco, California, UsPromoted from Systems Engineer. Managed the daily activities of the IT department and served as a technical resource cross functionally. Hired, managed, and evaluated the Systems Engineer. * Controlled expenditures and increased adoption by migrating on-premise email, calendaring, Customer Relationship Management (CRM), and other systems to the cloud; projects utilized formal project management methodology, required close collaboration with other departments, and involved end user pilot testing along with formal training design/delivery* Transitioned client platform from Windows to MacOS and ensured remote access to mission-critical Windows apps by deploying and maintaining Virtual Desktop Infrastructure (VDI) -
Systems AdministratorStupski Foundation Apr 2005 - May 2007San Francisco, California, UsConfigured and supported servers, desktop/laptop computers, phones, AV systems, printers, network hardware, and keycard access systems
Brett Miller Skills
Brett Miller Education Details
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University Of California, Santa CruzLiterature
Frequently Asked Questions about Brett Miller
What company does Brett Miller work for?
Brett Miller works for Ellevation Education
What is Brett Miller's role at the current company?
Brett Miller's current role is IT Manager.
What is Brett Miller's email address?
Brett Miller's email address is br****@****ert.com
What is Brett Miller's direct phone number?
Brett Miller's direct phone number is +141594*****
What schools did Brett Miller attend?
Brett Miller attended University Of California, Santa Cruz.
What skills is Brett Miller known for?
Brett Miller has skills like It Project Leadership, Project Management, It Strategy, It Service Management, Software Deployment, Itil, Servers, Service Delivery, It Management, Program Management, Enterprise Content Management, Management.
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