Brett Sorensen Email & Phone Number

Brisbane, Qld, Au

Australia

Sales

Australia

Sales of planned service agreements

Brisbane, Queensland, Australia

• Diverse role, accountable for multi-million operational budget and 7 technical staff, spearheading direction and execution of initiatives to secure optimal performance encompassing: human resources/recruitment, training and development, contract management, proposal development, lifecycle analysis and management, and condition assessments.• Proactively soliciting new business, whilst maintaining existing client base – increased sales revenue within 18 months and won HVAC maintenance contracts.• Performing regular sales forecasting and competitive analyses to determine performance and service levels; and identifying the need for any modifications and/or improvements.• Developing opportunities and innovative strategies to maximise growth and profitability through solutions selling and value adding.• Maintaining ongoing customer relationships through the provision of a high level of customer service and following-up on customer satisfaction – ensuring satisfaction with all aspects of services (including condition assessments and lifecycle analysis of equipment).• Constantly reviewing the set territory to achieve optimum results; and managing, developing and monitoring strategies to ensure continuous quality improvements.

Greater Brisbane Area

• Oversaw, supported and mentored a bid team of 3 staff - influenced staff to achieve targets, identified new business opportunities and achieved monthly sales targets.• Proactively solicited new business; and maintained existing client base and acquired new clients for maintenance contracts - increased annual sales revenue and won multi-million maintenance contracts. (Major Clients included: Star Casino, Brisbane and The University of Queensland).• Created maintenance proposals and presented to client; and prepared tender submissions.• Generated new business through networking efforts; maintained client relationships through the provision of a high level of client service and followed-up on satisfaction; and ensured satisfaction with all aspects of services (including condition assessments and lifecycle analysis of equipment).• Performed monthly sales forecasting and competitive analyses to determine performance levels; and identified the need for any modifications and/or improvements.• Managed, developed and monitored sales strategies to achieve performance indicators and provided solutions; and ensured compliance with service level agreements.• Fostered positive relationships and worked collaboratively with internal and external stakeholders – to interlink, strengthen networks and maximise service delivery.

Brisbane, Queensland, Australia

• Proactively solicited new business; and maintained existing client base and acquired new clients for maintenance contracts - increased annual sales revenue and won HVAC maintenance contracts. (Major Clients included: Queensland Health, Queensland Government, Knight Frank and Star Casino, Brisbane).• Created maintenance proposals and presented to client; prepared tender submissions; and managed new construction defects and liability warranties for clients.• Generated new business through networking efforts; maintained major client relationships through the provision of a high level of client service and followed-up on satisfaction; and ensured satisfaction with all aspects of services (including condition assessments and lifecycle analysis of equipment).• Performed regular sales forecasting and competitive analyses to determine performance and service levels; and identified the need for any modifications and/or improvements.• Managed, developed and monitored strategies to ensure continuous improvements and provided optimum solutions; and ensured compliance with contractual arrangements and service level agreements.• Developed targeted business market by incorporating a persistent, yet innovative approach that enhanced visibility and forged strong alliances; and promoted the business’ brand.ACHIEVEMENTS:• Awarded Highest Maintenance Sales in Australia for seven years consecutively (2011-2017).

Diploma Of Management

Year 12