Brett Nehls Email & Phone Number

Greater Houston

Greater Houston

–Grew the Discord community over 40% to 20K+ members in 9 months.–Created and executed engagement strategies to improve retention and sentiment.–Produced and executed a calendar of virtual events.–Led Customer Experience strategy via satisfaction surveys, focus groups and User Experience Research.–Wrote and published several community announcements each week.–Implemented processes for the Community team to help improve organization and efficiency.–Managed the Marketplace Community team that moderated and engaged with members. –Conducted and managed live drafts of player NFT cards and physical memorabilia.

Greater Houston

–Engaged community members through Investor Events around the country.–Led all aspects of CrowdStreet Investor Events Road Show: 4 events on 4 consecutive nights, in 4 different cities. This included: venue selection, vendor negotiation, planning travel for CrowdStreet team, event marketing/promotion, guest list management, content management, budgeting and post-event data tracking.–Managed social media channels with daily posting, as well as quarterly metric tracking.–Acted as lead stakeholder in an effort to launch online community platform.

Greater Houston

–Member of the Community Leadership team that oversaw North American Community department.–Developed strategies, analyzed data and ran operations for the Community team of 150.–Product Management for the community team to implement new tools and external updates.–Created and set quarterly OKRs for 130 Community markets.–Monitored and reported on various data trends to support management team.–Project Manager for market research and content testing.–Responsible for streamlining internal processes to optimize productivity.

Greater Tampa Bay Area

–Managed a team of nine Community Managers throughout the southeast.–Hired, trained and onboarded new Community Managers in all facets of the role. –Traveled to each market to assist with large scale events.–Tracked and analyzed metrics to gauge performance and identify key areas for improvement. –Responsible for team-wide marketing budget.–Organized partnerships with national brands to execute events and sponsorships across North America.–Conducted several A/B tests to refine internal processes and significantly increase the productivity of the Community Management department.

Tampa/St. Petersburg, Florida Area

–Hosted and managed nearly 200 Yelp events at local businesses within Tampa Bay.–Executed five annual "Yelper Parties" with 500+ attendance and 30+ vendors. –Produced "Yelp Florida's Fall Break" twice, which consisted of 12 events in 3 days for attendees across the state and a hotel sponsor.–Composed weekly newsletter and negotiated sponsorships with local events.–Created content for Yelp Tampa Bay's Facebook, Twitter and Instagram.–Appeared on various television and radio programs to promote Yelp Tampa Bay events.–Worked with business owners in the community to educate them on maximizing their Yelp presence, including speaking at several seminars in front of large audiences.–Joined Community Ambassador Manager pilot team and managed part-time Ambassadors in Lexington, KY and Asheville, NC.

St Petersburg, Florida, United States

–Ran all content LED and displays at Tropicana Field for Rays home games.–Assisted in content creation and organization of LED and Amber displays.–Added statistical elements to the displays, such as MLB updates and situational splits.

–Managed Social Media(Facebook, Twitter, LinkedIn, YouTube, Vimeo) for Savtiraby implementing creative ideas on brand expansion.–Day to day social media tasks included interacting within LinkedIn communities, which resulted in a dramatic increase in page popularity and business leads.–Video Editing and Motion Graphic Creation for video content used as a promotional tool by themarketing and sales departments.

Tampa, Florida, United States

–Created graphics, motion graphics, and videos for the Tampa Bay Lightning and the St. Pete Times Forum.–Responsible for concepts, editing, motion graphics and visual effects for Tampa Bay Lightning and Tampa Bay Storm Intro Videos & Headshots.–Manage the Motion Graphics team within LightningVision.–Operate Click Effects Crossfire (Video Playback) during games.

Orlando, Florida, United States

–Producer and script creator for live video show for all UCF Men's and Women's Basketball games.–Created a majority of the premium content (videos and graphics) for the video board, like theintro videos, green screened head shots, various highlight videos, motion graphics, crowdprompts and interstitials.–Started and developed a new department at a new arena with a new video board. Hiredand managed a staff of eleven and created the “KnightVision” branding.–Worked closely with ISP Sports for sponsor content, and the UCF Marketing team tocreate any new content needed for each game.

Cleveland, Ohio, United States

–Served as an assistant for virtually every aspect of the the Cleveland Browns Scoreboard department.–Responsible for scheduling video production crew for Cleveland Browns games and events.–LED Motion Graphics Creator and operator during games.

Cleveland, Ohio, United States

–Helped build stats during pre-game for videoboard displays.–Operated as camera relief for in-house video production.–Edited video content on Avid.