Brett O'Connor work email
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Brett O'Connor personal email
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🚀 Salesforce Enthusiast & Certified Trailblazer 🚀👋 Hey there! I'm Brett, a dynamic professional with nearly 3 years of hands-on experience navigating the Salesforce ecosystem. Transitioning from a career as a first responder, I've found my true calling in leveraging technology to empower organizations to achieve their missions and goals.🛠️ **Certified Salesforce Administrator & Business Analyst:** Armed with the coveted certifications, I bring a robust skill set to the table. My proficiency in Salesforce administration and business analysis ensures that I'm not just pushing buttons but aligning technology with strategic goals.🚀 **Full SDLC Maestro:** From concept to deployment, I thrive in steering the ship through the entire Software Development Life Cycle. My experience covers everything from requirements gathering to post-deployment support, ensuring a seamless and effective implementation.🎓 **UAT & End-User Training Aficionado:** User acceptance testing and end-user training aren't just phases for me; they are opportunities to fine-tune systems and empower individuals. I love the challenge of turning complexities into user-friendly solutions, making technology accessible for everyone.🌟 **Passionate about Salesforce's Impact:** Beyond the technicalities, my true passion lies in utilizing Salesforce as a transformative tool. My goal is to contribute to organizations by harnessing the full potential of Salesforce, helping them not just manage data but thrive in their respective missions.🌐 **Connecting People, Processes & Technology:** I believe in the synergy of people, processes, and technology. By fostering collaboration and implementing efficient workflows, I aim to create an ecosystem where Salesforce becomes the catalyst for organizational success.🎯 **Let's Achieve Your Mission Together:** If you're looking for a Salesforce professional who brings both technical prowess and a heartfelt commitment to your organization's success, let's connect! Together, we can turn challenges into opportunities and elevate your mission to new heights.Ready to embark on the Salesforce journey with a touch of professionalism and a sprinkle of enthusiasm? Let's chat! 🌟 #Salesforce #Trailblazer #EmpowerWithTech
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OwnerMoontower AdvisingAustin, Tx, Us -
Implementation SpecialistFast Slow Motion Nov 2024 - PresentBirmingham, Al, Us -
Managed Services ConsultantEstarei Mar 2024 - Sep 2024 -
Consultant | Project Manager | OwnerMoontower Advising Nov 2022 - Mar 2024Moontower Advising is a full-service Salesforce consulting firm for non-profits and businesses in the sports industry.
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Salesforce Certified AdministratorTalent Stacker | Salesforce Career Development Program Mar 2022 - Aug 2022Richmond, Va, Us•Member of the Talent Stacker Development Program•Team of individuals learning/understanding/exploring best practices around Salesforce and the broader Salesforce ecosystem•Participate in live workshops surrounding key Salesforce professional topics in order to become a high quality Salesforce professional and employee•Professional development topics such as business requirement gathering, solutioning and best practice for implementations -
Salesforce Business AnalystTondro Consulting Oct 2021 - Apr 2022• Attended discovery sessions, curated and formatted notes• Created Lucidcharts for business process mapping• Participated in gathering clients' platform needs, and writing business requirements • Participated in clients' integration to Salesforce• Wrote training documentation for Salesforce user adoption• Wrote test scripts for Salesforce end user testing• Created user stories for desired business processes• Configured sandboxes and production orgs• Project management experience• Experience in Salesforce solutioning across various industries (higher education, commercial business, etc.) -
Medic - FieldAustin-Travis County Ems Oct 2020 - Oct 2021Austin, Tx, Us -
Clinical Specialist - CommunicationsAustin-Travis County Ems May 2018 - Oct 2020Austin, Tx, UsPromoted to Clinical Specialist from Medic in May 2018• Dispatched ~60 EMS and ~3 StarFlight (air ambulance/helicopter) crews to emergencies• Maintained constant radio contact and etiquette with EMS, Fire, and StarFlight crews• Oversaw and monitored movements and statuses of all EMS & Starflight crews in Travis County• Expert knowledge of Pro QA (EMS call triage program)• Expert knowledge of Austin and Travis County roads
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Medic I - CommunicationsAustin-Travis County Ems Sep 2016 - May 2018Austin, Tx, Us• Provided the highest level of customer service to every patient• Properly triaged every patient's chief complaint • Coordinated StarFlight missions with StarFlight, EMS dispatch, and accompanying agencies• Maintained all certifications (EMD, EMT-B, CPR)• Stayed current on all triage protocols• Attended annual continuing education• Knowledgeable about all major roads and areas in Travis County
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Client Relations SpecialistTicketcity Nov 2015 - Aug 2016Austin, Texas, Us• Provided high level of customer service to all clients• Uploaded etickets, scheduled local pick ups for clients, and coordinated delivery of tickets, via FedEx• Created new consignment policies and procedures• Coordinated consignments with TicketCity’s in-house ticket brokerage and clients • Created monthy consignment report• Stayed current on all live events, and updated any changes with IT• Maintained working relationship with all external ticket brokers• Excellent in phone and email communication• Proficient in Netsuite (CRM) -
Technical Staff Assistant IvThe University Of Texas At Austin Mar 2015 - Oct 2015Austin, Tx, Us• Video recorded McCombs related events• Maintained and updated classroom video recording calendar in Mediasite• Video recorded scheduled classes and posted recordings to McCombs professors’ Canvas pages• Reconciled sales and reported sales to the Dean’s office• Updated and maintained day-to-day departmental calendar• Provided high level of customer service and correspondence to all McCombs faculty, staff, students, and vendors -
Sports EditorRagingelephantsradio.Com Sep 2014 - May 2015Responsible for creating Sports Division for the station; edited all sports related material; maintained social media presence.
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Office AssistantMccombs School Of Business Feb 2014 - Feb 2015Austin, Tx, Us• Provided high level of customer service to faculty, staff, students, and vendors (7,000+)• Troubleshot issues with classroom equipment and programs (projectors, PowerPoint, etc.)• Set up and struck audio and video equipment in classrooms upon request; video recorded, when needed• Maintained inventory and customer databases in 4D -
Assistant Operations ManagerShadowglen Golf Club Jun 2013 - Jan 2014• Managed up to ten people, along with daily operational functions of golf course• Managed customer database, calendar of tee times, and created tournament databases and rosters in Excel and Word• Managed kitchen and grill, stocked merchandise, apparel, food and drinks• Managed point of sale equipment and software (cash registers, ForeNow)
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Network WriterSportswatch May 2013 - Jan 2014• Provided commentary for NCAA sporting events via publication of articles through website. • Covered UT Athletics.
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Office ManagerSouthwestern Assemblies Of God University Mar 2012 - Apr 2013Waxahachie, Tx, Us• Coordinated media needs and requests for on-campus events (1,600 events per academic year)• Managed up to 30 student workers, under supervision of department director, and processed their timesheets• Created official university email correspondence, attaching Word and PDF documents within emails• Videographer for University sanctioned events and sporting events for live streaming on the University's website• Assisted with set up, and striking of equipment before university events and sporting events • Assisted with overall production of university-sanctioned events; directed live events (lights, media, etc.) -
AthleteNike Retail Jun 2011 - Mar 2012• Provided customer service, assisted in daily sales, shipping/receiving inventory
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Event Coordinator/Youth Outreach DirectorMustang Creek Community Church Jul 2010 - Aug 2011• Developed relationships with students, families, and community leaders while facilitating weekly meetings and events• Created and implemented budget for Youth Outreach staff and events• Facilitated multi-media projects on weekly basis, filmed and edited video, created original graphic designs for print
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Youth Outreach DirectorChurch Of The King Jan 2009 - Aug 2009Us• Recruited and managed Outreach Program volunteers, including students, parents, and area school staff• Launched area youth based outreach program; directed live media events -
Student Ministries Media CoordinatorSavior'S Church Jul 2005 - Jan 2009• Filmed and edited video projects, edited audio projects in Final Cut Pro; directed live weekly events• Created original graphic designs for print and production media while overseeing printing projects in Photoshop/Illustrator
Brett O'Connor Skills
Brett O'Connor Education Details
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Seagoville High SchoolHigh School Diploma
Frequently Asked Questions about Brett O'Connor
What company does Brett O'Connor work for?
Brett O'Connor works for Moontower Advising
What is Brett O'Connor's role at the current company?
Brett O'Connor's current role is Owner.
What is Brett O'Connor's email address?
Brett O'Connor's email address is bo****@****ail.com
What schools did Brett O'Connor attend?
Brett O'Connor attended Seagoville High School.
What are some of Brett O'Connor's interests?
Brett O'Connor has interest in Audio/visual Recording, Sports, Sport Management, Disaster And Humanitarian Relief.
What skills is Brett O'Connor known for?
Brett O'Connor has skills like Customer Service, Blogging, Social Media, Event Planning, Public Speaking, Microsoft Office, Nonprofits, Event Management, Public Relations, Powerpoint, Writing, Fundraising.
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