Brett Peterson Email & Phone Number

🚀 Strategic product leadershipSpearheaded the successful launch, leadership, and support of a diverse range of products encompassing B2B, B2C, data, and platform solutions.🌐 Global collaborationOrchestrate and collaborate with remote, cross-functional teams and cross-organizational partners to drive product success on a global scale. Demonstrate proficiency in enterprise evaluation, procurement, integration, and optimization of external SaaS solutions.📈 Proven… Show more 🚀 Strategic product leadershipSpearheaded the successful launch, leadership, and support of a diverse range of products encompassing B2B, B2C, data, and platform solutions.🌐 Global collaborationOrchestrate and collaborate with remote, cross-functional teams and cross-organizational partners to drive product success on a global scale. Demonstrate proficiency in enterprise evaluation, procurement, integration, and optimization of external SaaS solutions.📈 Proven resultsAchieve tangible results, including heightened customer engagement and financial professional satisfaction through enhanced CRM and compliant communication solutions. Elevated brand trust and awareness by ensuring consistency and accessibility across experiences. Enhanced customer insight value through innovative data aggregation and consolidation solutions.🔄 Full product lifecycle ownershipDrive end-to-end product lifecycle management, from conceptualization to execution, encompassing product marketing and impact measurement.🔍 Product discovery & data-driven insightsUtilize advanced research and data analysis to identify valuable opportunities, driving the development of value-driven roadmaps. Experiment with ideas through product discovery to determine which problems and opportunities are the right ones to solve, utilizing small prototypes, customer interviews, and other techniques. 🎯 Strategic visionCrafted and implemented impactful business value OKRs, leading to successful product strategies. Demonstrated expertise in achieving increased financial professional satisfaction, enterprise expense savings, and enhanced UX for streamlined business operations.⚙️ Efficiency at scaleAdditionally having served as a senior program manager, I helped lead product operations for multiple products and programs. Implementing new processes, reporting, metrics, and more resulting in high performing and healthy teams. Well versed in agile methodologies. Show less

Des Moines, Iowa Area

💡Strategic innovator Transforming senior care programs with dynamic leadership, I revitalized declining initiatives within two years. In a fast-paced, ambiguous setting, I employed insights and test-and-learn methods to achieve remarkable turnarounds.🔑 Holistic program ownershipAs a seasoned leader, I owned strategies, operations, lifecycle management, and stakeholder engagement, including C-suite interactions and vendor management. My expertise in user research… Show more 💡Strategic innovator Transforming senior care programs with dynamic leadership, I revitalized declining initiatives within two years. In a fast-paced, ambiguous setting, I employed insights and test-and-learn methods to achieve remarkable turnarounds.🔑 Holistic program ownershipAs a seasoned leader, I owned strategies, operations, lifecycle management, and stakeholder engagement, including C-suite interactions and vendor management. My expertise in user research ensured a customer-centric approach to program development.🚀 Product leadershipServing as the product lead for customer-facing experiences, I harnessed the power of SaaS solutions to optimize program efficiency. My commitment to innovation drove positive transformations and elevated the overall user experience.🤝 Team dynamo and barrier breakerLeading multi-disciplinary teams of over 40 staff, I dismantled artificial barriers to optimize resources. This resulted in a 75% increase in staff retention and notable improvements in customer satisfaction and retention rates. Show less

Des Moines, Iowa Area

📈 Results-driven flagship leader Led new flagship branch, achieving rapid 300% growth within a year and oversaw a dynamic team of 100+.🌟 CRM maestro in the fast lane Navigated complex enterprise CRM product and project management in a fast-paced, ambiguous environment. Mastery in creating effective structure out of ambiguity.🌐 Diverse role extraordinaire Wore multiple hats - community outreach, fundraising, risk mitigation, budget management, and HR… Show more 📈 Results-driven flagship leader Led new flagship branch, achieving rapid 300% growth within a year and oversaw a dynamic team of 100+.🌟 CRM maestro in the fast lane Navigated complex enterprise CRM product and project management in a fast-paced, ambiguous environment. Mastery in creating effective structure out of ambiguity.🌐 Diverse role extraordinaire Wore multiple hats - community outreach, fundraising, risk mitigation, budget management, and HR oversight. A versatile leader maximizing impact in every role. Show less

Brentwood, Tennessee

🎯 Engagement & strategic program leaderOverseeing membership, operations, and diverse programs for the largest branch, I've influenced a wide range of personas and stakeholders, boosting customer engagement and satisfaction.🔧 Multifaceted role mavenServing as PM, SME, tester, and trainer, I played a pivotal role in launching third-party CRM and online account management software. The result? Increased cross-program growth and a significant reduction in accumulated… Show more 🎯 Engagement & strategic program leaderOverseeing membership, operations, and diverse programs for the largest branch, I've influenced a wide range of personas and stakeholders, boosting customer engagement and satisfaction.🔧 Multifaceted role mavenServing as PM, SME, tester, and trainer, I played a pivotal role in launching third-party CRM and online account management software. The result? Increased cross-program growth and a significant reduction in accumulated debt.🤝 Collaboration & team leadershipLeading teams of 100+ staff and driving initiatives in marketing, communications, and project management, I've built a reputation for dynamic leadership.👥 Partnership & community builderDeveloping and managing strategic partnerships between the YMCA and third parties, I've propelled customer engagement, fueled growth, and orchestrated successful community fundraising.🎩 Master of many hatsFrom facility and event management to budgetary oversight and fundraising, I wore many hats. Known for influencing change and fostering innovation, I excelled in customer feedback, data analysis, mitigating risks and managing finances with precision. Show less

Nashville, Tennessee, United States

Nashville, Tennessee, United States

B.A.

M.A.