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Resilient strategic visionary, adept leader, and dedicated family-oriented professional eager to lead a forward-looking team poised for growth and transformation. Offering a unique blend of pioneering expertise, enriched by extensive experience and a wealth of invaluable knowledge, to drive innovation through cutting-edge technologies into the promising future. Experience leading high performance teams through periods of accelerated growth to solve problems and deliver results. Aptitude for developing and implementing strategic plans to achieve company goals in the B2B/B2C SAAS space.
Ivenue.Com / Mawebcenters.Com
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Chief Operating OfficerIvenue.Com / Mawebcenters.Com Mar 2011 - PresentLas Vegas, Nevada, United StatesSuccessfully managed end-to-end operations encompassing Sales, Product Development, Marketing, and Personnel for a workforce of over 150 employees.Directed and optimized channel sales operations orchestrating revenue generation of up to $25 million annually.Strategically orchestrated the end-to-end process of system architecture planning, intricate design, and seamless implementation for white-label B2B SAAS Enterprise solutions to scale our cloud infrastructure to support a hosting and business management platform of 150,000+ SMB websites. Championed a streamlined organizational restructuring through adept Change Management techniques, fostering enhanced operational agility and performance optimization to realize a 28% reduction in personnel costs.Managed strategic partnership with Shop.com, a prominent player in the expansive realm of network marketing, resulting in synergistic B2B and B2C growth opportunities in North America, Central America, Europe and Asia. Implemented an affiliate marketing model with 3,000+ merchants worldwide to garner $10 million in annual sales.Executed accelerated development optimization through the integration of AI technologies, including leveraging ChatGPT, resulting in 18% reduction in man-hours per project.
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Vice President Of Product DevelopmentIvenue.Com / Mawebcenters.Com May 2005 - Mar 2011Las Vegas, Nevada, United StatesSeamlessly integrated web development and marketing tools with open-source solutions to reduce development costs by 34%.Allocated and meticulously tracked stakeholder responsibilities, ensuring punctual completion of crucial deliverables in alignment with strategic goals to launch a white-label web development platform that supports 150,000+ SMB concurrent users worldwide.Strategically executed comprehensive Market Research to discern best practices for proprietary software solutions, fostering innovative strategies.Streamlined workflows and improved operational efficiency by leading end-to-end project management of technology system implementations and integrations, including requirements gathering, budgeting, vendor evaluation matrices, stakeholder communications plans, data cleaning and migration plans, end-user documentation and training, and internal adoption programs.Crafted all-encompassing marketing decks, meticulously tailored to facilitate impactful software launches and strategic unveilings across diverse mediums, encompassing online platforms as well as large-scale in-person events at conventions and conferences attended by audiences exceeding 25,000 individuals.Engineered internal CRM tools and streamlined business processes to elevate client management and engagement. Devised Sales calendar wizard, streamlining sales support sessions and enhancing customer sales interactions achieving a 50% closing ratio. Constructed web design onboarding tools, facilitating streamlined capture of client specifications for bespoke projects leading to a 48% reduction in onboarding time.
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Director Of Technical SupportIvenue.Com / Mawebcenters.Com Feb 2001 - May 2005Las Vegas, Nevada, United StatesStrategically recruited, onboarded, and effectively managed a diverse team of over 100 multilingual Technical Support Agents in a dynamic 24/7 call center environment supporting B2B clients in North America, Central America, Europe and Asia in 4 different languages.Orchestrated and oversaw the management of an extensive team, including both internal and off-shore project managers, web designers, and developers, driving the creation of bespoke multilingual web solutions for global enterprises.Spearheaded the initiation and growth of a mission-critical off-shore development partnership, cultivating synergistic achievements in delivering state-of-the-art web design, dynamic eCommerce solutions, and innovative application development.Innovatively crafted and executed diverse CRM workflow tools to elevate both internal and external Customer Experience, ensuring streamlined operations and enhanced satisfaction.Pioneered the development and integration of Interactive Voice Response (IVR) systems, significantly expediting client onboarding and optimizing call and chat distribution for seamless interactions.
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Technical Support Branch ManagerIvenue.Com / Mawebcenters.Com Dec 1999 - Feb 2001Los Angeles, California, United StatesEffectively supervised and guided a dynamic team comprising over 75 Technical Support agents within a thriving call center setting.Led comprehensive training initiatives for the Technical Support staff, encompassing in-depth instruction on proprietary software and comprehensive insights into prevailing Internet trends and knowledge.Skillfully directed the seamless transition of operations from one branch to another, meticulously orchestrating the consolidation and relocation of personnel and resources for optimal operational efficiency.
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Frequently Asked Questions about Brett Ratner
What company does Brett Ratner work for?
Brett Ratner works for Ivenue.com / Mawebcenters.com
What is Brett Ratner's role at the current company?
Brett Ratner's current role is B2B | B2C | SAAS Enterprise & SMB | Chief Operating Officer | Product Development | P&L Management | Growth Strategist.
What is Brett Ratner's email address?
Brett Ratner's email address is br****@****ail.com
What is Brett Ratner's direct phone number?
Brett Ratner's direct phone number is +156277*****
What schools did Brett Ratner attend?
Brett Ratner attended University Of Miami.
What skills is Brett Ratner known for?
Brett Ratner has skills like E Commerce, Online Marketing, Seo, Online Advertising, Social Media, Digital Marketing, Marketing Strategy, Social Media Marketing, Entrepreneurship, Google Analytics, Sem, Web Design.
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Brett Ratner
Ceo At Pro4Mance Medical Exercise & Training. Physical Therapist Assistant @ Horizon Rehab And Sports Medicine, Hilton Head, ScBluffton, Sc1aol.com -
2chaney-inst.com, gmail.com
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3ratent.emmcloud.com, facebook.com, facebook.com
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5tcnj.edu, tcnj.edu, comcast.net, tcnj.edu, tcnj.edu
3 +160957XXXXX
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