Information Technology Help Desk
CurrentPlays a crucial role in providing technical support and assistance to end-users within the organization. Primary responsibility is to ensure the efficient operation of computer systems, software, and hardware, addressing and resolving technical issues in a timely and professional manner. Utilizing Kace, Laserfiche, Active Directory, Recast, Sharepoint and CivicClerk to complete daily tasks. Manages department invoices ensuring they are paid timely and accurately. Monitors and updates the company website, ensuring accurate information and maintaining accessibility standards.