Brett Robinson Email and Phone Number
I am a husband, a father of two, and a highly motivated, results-driven business leader with extensive experience across diverse roles in strategic governance, risk management, and business operations.Known for strong commercial acumen and adaptability, excelling as a chief advisor to senior leadership, driving critical business operations, and leading strategic initiatives that deliver measurable improvements. Proven track record in change management, program development, and operational restructuring, bringing a unique ability to align organisational objectives with corporate strategy, enhance operational efficiency, and mitigate risks. Expertise includes developing governance models, optimising workflows, and implementing innovative solutions that support long-term business growth and resilience.Outside of work, I am an automotive enthusiast with a passion for engineering and all things vintage, I love mountain biking and of course, spending time with my family.
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Planning And Governance Lead - Learning And LeadershipQbe InsuranceCanberra, Act, Au -
Risk Consulting ManagerEy Oct 2024 - PresentCanberra, Australian Capital Territory, Australia -
Enterprise Sales Business Management And Procedures - Agile Product OwnerTelstra Aug 2021 - Sep 2024Canberra, Australian Capital Territory, AustraliaRecruited to drive the implementation of an Agile at Scale model for Telstra’s Enterprise Sales, serving as Senior Advisor to Enterprise Executives. Developed and implemented a performance governance framework and reporting systems for over 500 employees, significantly improving operational performance and financial oversight. Expanded role in 2022 to reform Sales procedures and strengthen responsible sales practice to improve efficiency and mitigate risk.Key achievements include leading risk mitigation and Agile transformation programs, overhauled sales procedures, and developed strategic investment and reporting solutions, significantly enhancing operational performance, revenue, and employee engagement while driving cost efficiencies and governance improvements. -
Team Leader, Customer Governance Team, Telstra EnterpriseTelstra Mar 2021 - Aug 2021Canberra, Australian Capital Territory, AustraliaAfter the return of the incumbent from long-term leave, my role as Acting Business Partner concluded, and I returned to lead the Customer Governance Team. I was then offered the opportunity to support the creation of a new function within Telstra Enterprise Sales.Managed a 50% reduction in team size post-restructure, redesigned workflows, and led a risk identification and mitigation program for top clients. Enhanced product resilience, reporting, and governance, transforming risk profiles and reporting solutions.Key achievements include leading risk mitigation and strategic governance, optimised workflows for over 300 people, led transformative change management initiatives, and directed a $3.5 million data project, driving operational precision, efficiency, and enhanced decision-making.
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Business Partner, Business Performance And Insights Principal, Telstra Enterprise - SecondmentTelstra Feb 2020 - Feb 2021Canberra, Australian Capital Territory, AustraliaProvided strategic advice while simultaneously leading the Customer Governance Team during the incumbent’s absence. Achieved significant financial and operational improvements, aligning objectives with corporate strategy.Key achievements include safeguarding $318 million in revenue during COVID-19, developed a governance model that cut expenses by over $200,000, aligned 350+ employees' objectives with corporate strategy, and led operational restructuring to enhance efficiency and reduce costs.
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Team Leader - Customer Governance Enterprise Service And DeliveryTelstra Jul 2019 - Jan 2020Managed a 50% reduction in team size post-restructure, redesigned workflows, and led a risk identification and mitigation program for top clients. Enhanced product resilience, reporting, and governance, transforming risk profiles and reporting solutions.Key achievements include leading risk mitigation and strategic governance, optimised workflows for over 300 people, led transformative change management initiatives, and directed a $3.5 million data project, driving operational precision, efficiency, and enhanced decision-making.
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Delivery Operations Manager - Customer Governance Enterprise Service And DeliveryTelstra Jun 2017 - Jul 2019Canberra, Australia
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Delivery Analyst - Customer Governance Enterprise Service And DeliveryTelstra Sep 2015 - Jun 2017Canberra, Australia
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Local Customer Service Manager - Consumer And Small BusinessTelstra Dec 2014 - Aug 2015Canberra, Australian Capital Territory, Australia
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Business Development Manager Secondment - Consumer And Small BusinessTelstra Feb 2014 - Nov 2014Canberra, Australia
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Local Customer Service Manager - Consumer And Small BusinessTelstra Jan 2012 - Jan 2014Canberra, Australia
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Communications Technolgy Sales And Service Expert - Consumer And Small BusinessTelstra Dec 2009 - Jan 2012Canberra, Australia
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Sales Manager And Outreach CoordinatorClub Lime Gyms Mar 2009 - Apr 2010Canberra, Australian Capital Territory, Australia
Brett Robinson Education Details
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Major In Finance -
Human Resources -
Daramalan College DicksonCollege
Frequently Asked Questions about Brett Robinson
What company does Brett Robinson work for?
Brett Robinson works for Qbe Insurance
What is Brett Robinson's role at the current company?
Brett Robinson's current role is Planning and Governance Lead - Learning and Leadership.
What schools did Brett Robinson attend?
Brett Robinson attended University Of New England (Au), Canberra Institute Of Technology, Daramalan College Dickson.
Who are Brett Robinson's colleagues?
Brett Robinson's colleagues are Peter Swan, Alissa Spencer, Trent Hickey, Anneliese Stack, Donald Walker, Bill Zopf, Shannon Hill.
Not the Brett Robinson you were looking for?
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Brett Robinson
Greater Perth Area -
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4mirvac.com, ellisoncapital.com.au, tradersinpurple.com, tradersinpurple.com -
2iedm.com.au, goldcoast.qld.gov.au -
Brett Robinson
Brisbane, Qld
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