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High energy customer-focused senior manager with extensive food and beverage experience in the hospitality industry at high-volume hotels, restaurants, corporate events, VIP guest services, and conference centers. Manages multiple outlets simultaneously, maintaining a calm demeanor in high pressure environments and making decisions in real time. A responsible individual who partners with the clientele and the community. A hands-on leader who leads by example. Passed an FBI background check to get a liquor license. Ability to work nights, weekends, and holidays.AREAS OF EXPERTISEStrong Communication Skills | Advanced Management Skills | Fiscal Budgeting | Scheduling Staff Inventory Management | Food & Wine Pairing | Handling Confidential Information
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Sr. Food & Beverage Operations ManagerMarriott International 2009 - 2020Bethesda Marriott Suites, Bethesda, MdManaged and directly oversaw all operations in the restaurant, great room lobby bar, in-room dining and Starbucks, as well as the banquet department until 2018. The Bethesda Marriott Suites is located one block from Marriott International Headquarters and is a perennial Company Top 10 Finisher in Overall Guest Satisfaction and Event Satisfaction scores.Accomplishments • Twelve consecutive years of Overall Event Satisfaction Improvement 2005-2017.• #1 in Restaurant Service for Washington DC/Baltimore Market, FY 2016.• #3 in the Washington DC/Baltimore Market, F & B Service FY 2015.• #1 in the Company, Banquet Event Phase 2014.• #9 in the Company, Lounge/Great Room Quality of Service 2013.• #1 in the Company, In-Room Dining, 1st Quarter 2013• Property Coach/Champion for Micros Symphony Beta Implementation, Proof of Concept roll-out of Workforce Re-Imagined/Next Generation Hospitality, MH Bourbon Program, Fresh Bites and Mobile Dining.• Hospitality mentor with Thomas Edison High School. -
Sr. Banquet ManagerMarriott International 2004 - 2009Leader for all operations in Banquets, Catering, and Event Technology, with yearly sales of $6 million, 15,000 square feet of meeting room space, and a staff of thirty associates. Responsible for maintaining all Banquet and Catering Service Standards, Quality Assurance (QA) Audit, Financial Audit, Yearly Budgets, Monthly Critiques, Event Services Surveys (ESS), Wine Lists, Hospitality Training, and Management and Supervisory Leadership Performance Plans. Accomplishments • Achieved four straight years of double digit ESS increases, raising Overall Event Satisfaction Score from 33.8% to 63.4%.• Increased Sales from $4.7 to $6.0 million.• Achieved outstanding results each year in Percentage Profit, Productivity, Leadership Excellence and Associate Engagement. -
Director Of RestaurantsMarriott International 2001 - 2004Key Bridge Marriott, Arlington, VaOverall leadership for the total range of Food and Beverage Operations for the JW’s Steakhouse (fine dining), Allie’s American Grille (casual), Pitcher’s Lounge (sports bar) and In-Room Dining, accounting for $4.5 million annually. Duties included ordering beer, wine, and liquor for the entire hotel; in addition, forecasting, budgeting, staff training, management development, quality assurance, wine lists, and implementing new menus.
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Frequently Asked Questions about Brett Rushton
What is Brett Rushton's role at the current company?
Brett Rushton's current role is Sr. Food & Beverage Operations Manager | Operations Manager | Director of Restaurants | Beverage Manager.
What is Brett Rushton's email address?
Brett Rushton's email address is br****@****ott.com
What is Brett Rushton's direct phone number?
Brett Rushton's direct phone number is (301)-897*****
What schools did Brett Rushton attend?
Brett Rushton attended University Of Maryland.
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Brett Rushton
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