STRATEGIC PLANNING & OPERATIONS EXECUTIVE ✪ INTERNATIONAL BUSINESSSTRATEGIC PLANNING & PROJECT MANAGEMENT Inadequate market knowledge impeded corporate expansion into US. Analyzed trends, performed market research, discovered pain points/major challenges, engineered operations, developed multi-year strategic plan, established budget, architected SOPs, and assembled sales team. Captured 1st client; increased sales by 300% within 2 years.TECHNOLOGY DEVELOPMENT & SYSTEMS INTEGRATION Outdated technology and poor organization stifled business growth. Mapped workflows, identified failure points, solicited feedback, researched/formulated solution, earned CEO approval, implemented new operations software, authored SOPs, and performed training. Achieved $65K YoY cost savings; boosted revenue by $1.5M over 2 years.CROSS-FUNCTIONAL LEADERSHIP & TEAM-BUILDING Excessive staff attrition jeopardized company sustainability. Reviewed historical performance data, interviewed executive team, isolated gaps, overhauled HR infrastructure, spearheaded onboarding process, assembled cross-functional teams, and revitalized staff morale. Expanded staff by 4X over 18 months; cut turnover by 45% in 3 years.PERFORMANCE OPTIMIZATION & CHANGE MANAGEMENT Irresponsible leadership and internal processes elevated regulatory risk. Analyzed operations, pinpointed gaps, obtained feedback, benchmarked pain points, engineered risk mitigation plan, instituted SOPs, launched training, and galvanized employee buy-in. Eliminated $10K in vendor costs; avoided $100K+ in annual government fines.VENDOR/SUPPLIER RELATIONS & CONTRACT NEGOTIATION Lack of formalized partnerships prohibited foreign entry into US market. Researched prospective collaborations, identified key stakeholders, initiated meetings, scoped challenges, organized internal resources, sourced vendors, executed negotiations, and championed collaboration. Won target contract in 3 months; decreased costs by $500K.