Brett Stone

Brett Stone Email and Phone Number

Creative Director and Founder @ Three Bites
Frankston, VIC, AU
Brett Stone's Location
Frankston, Victoria, Australia, Australia
Brett Stone's Contact Details

Brett Stone personal email

n/a

Brett Stone phone numbers

About Brett Stone

We design emails that build relationships, drive sales and keep people engaged all without you lifting a finger. Sound good? Yeah, we think so too.Why is having emails that don’t suck even important?We’re of the opinion, that when it comes to getting more sales from the same customers, it’s a bit like getting three bites of the same cherry. Which is where we got our name, Three Bites. Having well-designed emails that speak directly to your customers in such a way that makes them want to buy from you again is what makes sending emails that don’t suck so important.

Brett Stone's Current Company Details
Three Bites

Three Bites

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Creative Director and Founder
Frankston, VIC, AU
Brett Stone Work Experience Details
  • Three Bites
    Creative Director And Founder
    Three Bites
    Frankston, Vic, Au
    View
  • Three Bites
    Creative Director & Founder
    Three Bites Apr 2017 - Present
    Frankston, Australia
    - Designing email & SMS communications that cultivate relationships, drive sales, and maintain customer engagement without client intervention.- Expertise in Email Marketing, Email Newsletter Design, and Email Strategy.- Participates in BNI professional networking weekly for six years, forging robust business relationships.- Develop and facilitate workshops for business owners and provided 1-to-1 coaching, enhancing business operations and email marketing efficacy.
    View
  • The Crucial Team Australia Pty Ltd
    Director & Founder
    The Crucial Team Australia Pty Ltd Jul 2015 - Jun 2019
    Melbourne, Australia
    - Co-founded The Crucial Team alongside business partner, leading in product development, process improvement, and business expansion endeavours.- Designed user interfaces and functionality, significantly enhancing user experience.- Spearheaded advertising campaigns across various platforms including Google AdWords and social media, establishing brand ambassadors and generating valuable content in collaboration.
    View
  • Iinet
    Customer Service Manager
    Iinet Nov 2010 - May 2016
    Camberwell, Victoria
    Winner of an annually recognized "Company Values"​ award three years in a row. - Manager of a Customer Service, Technical Support and Mobile Specialty team- Two international secondments for staff development, coaching and development of secondee staff and project development and deployment- Co-creator of a web based coaching and development application for all staff and sites approx. 2000+ staff- Achieving a 12 month average Net Promoter Score of 64.62% for 2015- Development of multiple staff in to Specialist and Senior positions- Management of TIO cases ranging between Level 1, Conciliation and Level 3- Process development and implementation- Training module creation and facilitation- Analysis of business processes and tools with the focus on improving existing processes and tools or developing new tools and processes- Assisting team members to achieve their KPI's on a consistent basis through coaching and development plans, with a focus on personal growth through helping others to achieve
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  • Snap Click Sold
    Owner
    Snap Click Sold Jan 2010 - Nov 2010
    I am the owner and principal photographer for Snap Click Sold.
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  • Instra Corporation
    International Account Manager
    Instra Corporation Jun 2009 - Oct 2010
    - International account management for digital assets in the form of domain names and web hosting services- Digital brand protection through the acquisition of digital assets as new TLD's become available- Communicating effectively with international brand managers in Asian and European countries where English is not their first language- Liaising with local and international support teams to ensure critical changes and service interruptions are resolved with priority whilst maintaining communication between all parties involved
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  • Connecteast
    Team Coach & Seconded Team Leader
    Connecteast Nov 2007 - May 2009
    - Coaching, developing and training new and existing team members- Evaluating and reporting on the tasks undertaken by the Quality Monitoring Team- Preparing and facilitating training sessions for all team members on: Soft Skills & Business Services- Handling escalated customer contacts live and ongoing complaint and resolution management- Developing multiple coaching tools used throughout the wider contact centre for coaching and development* role ended due to company-wide redundancies in response to the global financial crisis (GFC)
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  • Salesforce
    Team Leader & Sales Trainer
    Salesforce May 2000 - Nov 2004
    - Preparing and facilitating multiple training/coaching sessions for sales and customer service team members- Supervising and supporting 40 to 60 team members at any one time- Script and call guide creation and management- Creating and maintaining commission structures and rosters for projects whilst staying within budget requirements to ensure maximum project profitability- Day to day management of Genesys automated dialler

Brett Stone Skills

Team Leadership Management Call Centers Customer Service Coaching Customer Experience Training Team Management Leadership Telecommunications Change Management Customer Satisfaction Contact Centers Performance Management Technical Support Account Management Service Delivery Project Management Process Improvement Customer Retention Time Management Call Center Team Building Sales Outsourcing Microsoft Office Employee Training Sales Management Business Process Improvement Workforce Management Staff Development Teamwork Social Media Entrepreneurship Start Ups Stakeholder Management Mobile Devices Mobile Technology Mobile Internet Facebook Marketing Workshop Development Google Analytics Google Adwords Social Media Advertising Social Media Education Twitter Marketing Workshop Presentation

Brett Stone Education Details

  • Karingal Secondary College
    Karingal Secondary College
    Vce

Frequently Asked Questions about Brett Stone

What company does Brett Stone work for?

Brett Stone works for Three Bites

What is Brett Stone's role at the current company?

Brett Stone's current role is Creative Director and Founder.

What is Brett Stone's email address?

Brett Stone's email address is ma****@****.com.au

What is Brett Stone's direct phone number?

Brett Stone's direct phone number is +614013*****

What schools did Brett Stone attend?

Brett Stone attended Karingal Secondary College.

What are some of Brett Stone's interests?

Brett Stone has interest in Poker And/or Nachos, Education, Poker, Basketball, Personal Development, Music.

What skills is Brett Stone known for?

Brett Stone has skills like Team Leadership, Management, Call Centers, Customer Service, Coaching, Customer Experience, Training, Team Management, Leadership, Telecommunications, Change Management, Customer Satisfaction.

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