Brett Black Email & Phone Number

Seattle, Washington, United States

Concierge at 98 Union Condominiums

Seattle

Utilizing exceptional customer skills when greeting and interacting with residents and visitors at the only five star hotel in the Northwestern United States, creating a very welcoming entrance.Leads valet and bell team during large events, coordinating all team members while making sure a high level of service is maintained. Coordinate bell and valet.

United States

Redmond, Washington, United States

West Seattle, Washington

Website I made from scratch that reached as high as the 6 millionth most popular website in the world, according to Alexa (top 1% in the world).

515 Madison St, Seattle 98104

* Nominated for employee of the quarter twice in my first year back at the hotel.* Worked as graveyard bellman for seven months, where room service was an added duty.

Greater Los Angeles Area

* My own opinion website where I review movies, video games, sporting events, music, and other general entertainment.* Although started in April 2011, first full month of operation was October 2011* Projected at 48,000 Page Views for the month of June, according to Statpress. These numbers have come at no expense or marketing campaigns, but purely by word.

Torrance, California

Processed check-ins and check-outs while maintaining a high level of customer service Worked AM, PM, and Graveyard shifts

Beverly Hills, CA

Assisted valet staff with Parking of luxury vehicles in a prompt and timely manner. Only worked there for a short amount of time due to unforeseen circumstances concerning my commute. Absolutely loved the job and the staff though and would work there again if I lived closer.

Port Townsend High School

Helped team get to playoffs in a year that we were not expected to win more than two or three games.Coached a Junior Varsity squad consisting of nearly all freshmen, but managed to keep them competitive the whole season.Team GPA among highest in the state.

Night Front Desk/Security. Constructed and managed company’s online profiles for several different sites including Facebook, Twitter, and Tripadvisor.

Port Townsend, Wa / Sequim, WA

Started as shift leader, promoted to store manager within two months Significantly cleaned up Sequim store in a short amount of timeFinished 66 hours under labor for first quarter ’09, after starting out only three hours under.

Port Townsend, Washington

Statistics/Media Department Manager for two basketball seasons(07-09) for Port Townsend High School’s basketball team. Team finished sixth, and third in state, respectively. Wrote game stories for high schools website and published a popular blog on the Port Townsend Leader’s Website.Have mentored over 500 athletes both on the field and in the classroom.

Port Townsend, Washington

Oversaw all operational aspects of two hotel properties, the Bishop and The Swan.Fully managed housekeeping staff of ten workers, which includes hiring and firing, scheduling, and day to day management.Reconstructed laundry room to include an additional washer, greatly increasing productivity, while also adding a shelving system that makes for better.

Ballard, Washington

Posted over 500 eBay/Craigslist postings per month, resulting in a system used to obtain more clientele to purchase IT equipment.Assisted sales staff producing Invoices, RMA’s, and Purchase Orders while performing various tasks such as obtaining pricing quotes from vendors, posting inventory, and product research.eBay Gross Sales for August 2007 topped.

Seattle

Promoted four times in my first sixteen months employedStarted out as a bellman, then moved up to Bell Captain, then Senior Guest Services Captain, then Management Trainee (Internship), then to an Assistant Front Office Manager.During Internship, received some of the highest marks in program’s history for "employee interaction."Management Internship.

Seattle, Washington

Auditing of all financial information of four diamond hotel through verification of receipts, filling out spreadsheets, and putting together nightly reports for evaluation by accounting department.Efficiently checked in and out guests while maintaining an exceptionally high level of customer service.

Port Hadlock, Washington

Audited Hotel, Restaurant, and Marina and prepared all bank deposits to be sent for the following day.Implemented a more efficient system of work by consolidating amount of steps, resulting in a less mistake-prone process where I also used 30% less paper.

Everett, Washington

Worked morning, evening, and night shifts while regularly filling in for other front desk representatives.Wrote Hotels ad for Everett Naval Station The Most Advanced Naval Station in the United States