Brett Trahan Email & Phone Number

New Orleans, Louisiana, United States

As a member of the case development team I collaborate with my manager and colleagues to complete scheduled file reviews and audits of plaintiffs’ files to ensure compliance and the highest quality of customer service. I provide insurance coverage training and use my experience as an adjuster to assist with navigating claims and insurance.I work directly with management to investigate trends in order to support compliance and discover opportunities for improvement. I audit files for accounting errors and unexpected reimbursements in order to timely process payments and bring settled files to closure.

New Orleans, Louisiana, United States

I am a licensed real estate agent and Realtor member at Rêve Realtors in New Orleans, Louisiana.Call me for all of your real estate needs to buy, sell, or lease.Office: 504.300.0700Cell: 504.434.2012Email: Brett.Trahan@ReveRealtors.com1477 Louisiana Ave, Suite 101, New Orleans, Louisiana 70155BrettTrahan.ReveRealtors.com

Determines coverage and investigates general liability claims involving commercial clients and propertiesCollaborates with insurance managers, account managers, brokers, property managers, clients and general/defense counsel to bring claims to resolution while delivering Gallagher Bassett’s promise of “white glove claims service” Sets reserves in order to settle claims within granted authority and collaborates with upper management once the value of the claim exceeds authorityDecreased pending inventory by 30% in order to assist team to lower shared accounts’ pending inventoryParticipates in regular conferences with clients to provide updates on higher risk claimsProvides reports to account managers to assist with renewals

Greater New Orleans Area

Fat Pig, TomJesus Christ Superstar, EnsembleRocky Horror Picture Show (2014 and 2016), Rocky and BradIrish Curse, KieranKitchen Witches, Stephen“You Belong To Me” a Patsy Cline Story by Sally Mckellip, Nurse RobertsVanya and Sonia and Masha and Spike!, SpikeQuills, Abbe Du CoulmierMurder Among Friends, Ted, Good People, Assistant DirectorFully Committed, 1-person show encompassing 45 pages of memorization

Promoted theater performances and charactersPromotional photography and videographyCreated informational snippets on TikTok (@WonderBrett0) to demonstrate scriptwriting and editing techniques

New Orleans, Louisiana, United States

Investigator, evaluator, negotiator and file manager for corporate clients who have exposure in auto, product, and general liability; everything from report only to litigated large loss.

New Orleans, Louisiana, United States

Multistate personal and commercial policy investigations involving ridesharing and digital delivery with injury resolutionManaged a workload of approximately 2.5 million in policy exposure regarding bodily injury coverage for claims represented by attorneysStreamline Medicare claims process by creating PDF to consolidate crucial information for company-wide compliance Negotiate settlements with attorneys to resolve claims prior to litigationDutifully protects all liens including Medicare, Medicaid, and Worker’s CompensationRespond to time-limit and conditional demands to reduce excess exposure to insureds and underwriterCoached peers on policy interpretation, injury evaluations and negotiations, and prioritizing and managing workload

Mandeville, Louisiana

Commercial auto claims handling encompassing multiple available policiesDetermined liability to settle high-risk claims in a new and growing claims environment regarding a Transportation Network Company (TNC)Selected to review and answer arbitration

Covington, La (Virtual)

Subrogation Specialist 2015 – July 2018Managed Repair Representative 2012 – 2013Claims Generalist 2011 – 2012, 2014 – 2015Exceeded set goals for contacting involved parties and closing within 7 – 10 days.Earned distinction of property damage expert within file handling team by prioritizing and recognizing specific repair versus replace situations.Worked virtually with high level of autonomy requiring self-motivation, organization, and expertise.Daily excess file-handling involving pro-rata and releases.Answered arbitrations.Team player who worked outside of territory to assist high inventory areas.

Greater New Orleans Area

- Jurassic World, Airport Passenger -Astronaut Wives Club, Cocktail Party Guest

Incorporated training to fulfill the Hancock customer service philosophy, to execute strict banking policies and procedures, and to recommend products and servicesAttention to detail in combination with policy and procedure was of proven benefit to customers and employer by recognizing and reporting suspected (and later verified) fraudulent activitiesEfficient and accurate processing of transactionsAbility to adapt to new working environments allowed for comfortable and smooth transition when working in a floating capacity in various bank branches

Liberal Arts, Political Science Pre-Law, 3.629

Minor in Philosophy

Biblical Greek And Music

Activities and Societies: Teacher's Assistant for entry level Greek class; acting ensemble; mixed chorus.