Brett Vergara Email & Phone Number

New York, United States

New York, New York, United States

New York, New York, United States

— Spearheaded several global rolling research programs, resulting in the completion of 100+ qualitative UX projects for a team of over 150 Instagram / Threads UXRs.— Oversaw the development of two qualitative research panels for Teen and Threads user insights, including identifying multiple vendors, conducting a cost-benefit analysis to maximize ROI based.

New York City Metropolitan Area

— Managed and scaled global UX research programs, services, and tools at Google, enhancing the support for Global UX research. Defined and reshaped core structure by automating processes with x-fn teams streamlining workflows, resulting in significantly improved operational sustainability.— Expanded the program portfolio YoY 333% by assessing team scope.

Greater New York City Area

— Managed and scaled global UX research programs, services, and tools at Google, enhancing the support for Global UX research. Defined and reshaped core structure by automating processes with x-fn teams streamlining workflows, resulting in significantly improved operational sustainability.— Expanded the program portfolio YoY 333% by assessing team scope.

Greater New York City Area

—Managed the BuzzFeed Community Vertical consisting of five editors and strategists, overseeing all user-generated content for the site, and responsible for over 100M+ page views per month — over 50% growth in traffic from when I started within the role—Grew the Community Contributor network to a community of over 2,000 regular content creators—Implemented.

Greater New York City Area

—Served as qualitative and quantitative data lead for the Community team and was responsible for weekly data reports, identifying content trends, highlighting wins, and communicating them across the company—Created and managed a “BuzzFeeders” Facebook group to further cement the connection between our top users and the BuzzFeed Community team, raising our.

—Served as liaison between the company and our users by handling Zendesk feedback, providing product support to users with technical issues, and relaying editorial feedback for all BuzzFeed editorial posts —Responsible for Community Contributor outreach and provided edits/feedback to those users on their posts, sending care packages to top contributors.

New York, NY

—Moderated all Facebook and BuzzFeed native comments on the site to combat online harassment—Worked with the Security team to report online harassment targeting BuzzFeed Staff

Greater New York City Area

- Contributor to the MTV Insights Research team by searching for popular trends within the Millennial generation to be used for various research projects and initiatives by MTV. Such topics include:- Music trends- Dating culture - Observing which social media outlets are most popular and how they are being used- Trending topics within pop culture being.

Greater New York City Area

- Assisted with qualitative and quantitative research for various shows on MTV such as Awkward, Teen Wolf, and Catfish - Developed insights around the trends in culture of the millennial generation through weekly “trend reports” and brainstorming sessions - Organized and facilitated various focus groups with the programming, digital, and insights research.

London, United Kingdom

- Manage social media stats (Facebook, Twitter, YouTube, Sound Cloud) for the artists on the Warner Music roster on a weekly basis.- Performed a variety of tasks through the use of Excel spreadsheets such as managing budget plans for artists, creating timetables for various marketing initiatives, as well as press calendars. - Gained experience with.

Rochester, New York Area

- Implemented new recruitment/training process for new hires- Coordinated and planned admissions events such as Open House programs and information sessions with staff- Enhanced communication skills by learning to effectively communicate with people with diverse backgrounds, ages, and personalities- Improved team-work abilities through planning and.

Greater New York City Area

- Assisted national and regional publicists with organization of publicity clips- Worked with publicists to create various press materials including press releases, artist mailings, and media kits- Prepared daily collection of press clips and artist mentions from newspapers for publicists’ viewing