Brett Bishop Email and Phone Number
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I believe in the power of vision and conviction.Vision defined as a deep understanding of users’ problems (emphasis on the plurals) and an equally deep understanding of the outcomes an organization must deliver. A perspective, built on this understanding, aligns and motivates even the most complex of organizations to move forward.Conviction in focus, thought and action. Both people and organizations fail to achieve their potential when lacking that conviction. I’ve been called ‘intense’ and a ‘squeaky wheel’ by mentors, colleagues, and team members - high praise in my view.I think in systems, frameworks, and sketches. Enterprise-wide strategies, multi-year roadmaps, and millions in revenue have begun with pen, paper, and lively discussion. A well-defined problem is a problem half solved.Across my professional and personal lives, I’m driven by the desire to explore, experiment, and learn. I’m at my happiest chasing the new and unknown.
Evernorth Health Services
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Senior Director: Experience Design, Consumer HealthcareEvernorth Health Services Dec 2023 - PresentSt. Louis , Us -
Senior Director: Experience Design, Pharmacy+Evernorth Health Services Dec 2022 - Dec 2023St. Louis , Us -
Self-Funded SabbaticalFunemployment League May 2022 - Dec 2022Backpacked through Guatemala’s jungle region.Boondocked across Iceland’s Ring Road and Inner Highlands.Overlanded through CO, WY, MT, & ID; touring national parks, wilderness, and forests.Founding member of the Funemployment Golf League.
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Head Of Premium Products & Experiences, Experience DesignCapital One Mar 2021 - May 2022Mclean, Va, UsConceptualized and delivered company’s loyalty platform expansions into travel, dining, entertainment, and shopping categories; established new $100M+ revenue stream.Member of Senior Leadership Team, accountable for cross-functional team (400+) delivering experiences across digital (web, mobile) and physical (branch, cafes) platforms; supporting 40% of overall business growth, $1B+ in collective annual revenue.Developed multiple product and experience strategies aligning high-growth business units to prioritize enterprise-level feature functionality; delivering first-in-industry capabilities and experiences to 50M+ customers. -
Senior Director, Head Of Upmarket Experience DesignCapital One Jan 2019 - Mar 2021Mclean, Va, UsLed design team (30+) supporting organization’s Upmarket strategies. Delivered business cases, product strategy, and experience design across customer journey including onboarding, account servicing, fraud, reissue, and rewards. -
Director, Experience DesignCapital One Jun 2017 - Jul 2019Mclean, Va, UsBuilt business case, product strategy, and experience design for organization’s digital spending and fraud restoration portfolio. -
InstructorGeneral Assemb.Ly Feb 2014 - Jun 2018New York, Ny, UsDeveloped and facilitated design and product management courses with local boot camps. -
Head Of Design, Phillips' Connected Sensing VenturePhilips Mar 2016 - May 2017Amsterdam, Noord-Holland, NlDirected Venture’s $75M+ product and services experience portfolio; pioneered hardware and software solutions (including business models) in nascent healthcare verticals.Built multi-disciplinary design team (10) to develop and deliver Venture’s solution pilots to market; bridged patient care across hospital, nursing facility, and home settings.Defined Venture’s vision state, synchronized prioritizes and roadmaps across business development and product functions in multiple countries. -
Manager, Product & Design StrategyCapital One Jan 2015 - Mar 2016Mclean, Va, UsFounding member of experimental product & technology function, designing & delivering company’s first software pilots (3) to market.Collaborated with company’s existing business units to instill human insights across product teams and incorporate proven experience features into existing strategy and product roadmaps.Introduced, taught, and integrated Experience Design as a problem-solving approach across organization; 1000+ employees including executive leadership through c-suite. -
Principal Design StrategistCapital One Oct 2013 - Jan 2015Mclean, Va, Us -
Senior Branding Strategist, Capital One LabsCapital One Sep 2012 - Oct 2013Mclean, Va, Us -
Consumer Insights ManagerCapital One Jul 2010 - Nov 2012Mclean, Va, UsIdentified user insights, frameworks, and product roadmaps to guide the delivery of organization’s first needs-based product portfolio.Evangelized qualitative research methods to augment quantitative approaches; driving organizational understanding of user motivation and latent product opportunities.Led product development research from discovery to concept to market; constructing human-centered strategies and improving in-market performance through iterative testing. -
FounderSkipr Sep 2012 - Dec 2013Let the mood set the food. It's like Songza and LendingTree had a food baby.Skipr helps you make dining decisions by matching the mood you're in (or the mood you're looking for) to a restaurant's/bar's unique vibe. Narrow down the list of places you're interested in and have restaurants compete for your business.Restaurants are provided a platform to market themselves when a user is making a decision; offer free menu items or $ off to entice customers. Only pay when Skipr lands a customer.
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Undergraduate Research AssistantUniversity Of Florida Marketing Department Aug 2008 - May 2010Gainesville, Florida, UsAcquired foundational research experience through participation in post-doctoral research projectsConducted in-depth interviews, focus groups, and quantitative studies to meet learning objectivesDeveloped proficiency with multiple data collection methods and analysis programs (i.e. SPSS, SAS, Excel) -
Principles Of Marketing Teaching AssistantUniversity Of Florida Marketing Department Aug 2008 - Dec 2008Gainesville, Florida, UsAssisted students in understanding marketing concepts using current events as examplesWrote exam questions using applied scenarios to test students’ comprehension of marketing techniquesActed as a liaison between the professor and his students, ensuring open lines of communication -
Summer Research AssistantCarnegie Mellon University Jun 2009 - Aug 2009Pittsburgh, Pa, UsLed team of post-doctoral research associates, coordinating efforts across faculty and graduate studentsModerated department meetings, driving to improved experimental design and methodologyConceptualized, executed, and analyzed an original study on conditional promotion and its effect on consumption -
Retail Management InternPetsmart May 2008 - Aug 2008Phoenix, Arizona, UsDeveloped advanced skills in management, inventory management, and human resourcesConsistently made weekly sales target of $90,000 despite economic downturnCreated inventory accounting and removal system resulting in 40% less shrink per week
Brett Bishop Skills
Brett Bishop Education Details
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University Of FloridaMarketing -
University Of Georgia - Terry College Of BusinessMarketing Research -
Okaloosa Walton CollegeGeneral -
Northwest Florida State CollegeGeneral Studies; General Business Administration -
Carnegie Mellon UniversityConsumer Behavior
Frequently Asked Questions about Brett Bishop
What company does Brett Bishop work for?
Brett Bishop works for Evernorth Health Services
What is Brett Bishop's role at the current company?
Brett Bishop's current role is Product & Design leader with 10+ years of experience envisioning and delivering new businesses, products, services, and platforms; driving $10B+ in revenue growth and cost savings..
What is Brett Bishop's email address?
Brett Bishop's email address is br****@****one.com
What is Brett Bishop's direct phone number?
Brett Bishop's direct phone number is (703) 720*****
What schools did Brett Bishop attend?
Brett Bishop attended University Of Florida, University Of Georgia - Terry College Of Business, Okaloosa Walton College, Northwest Florida State College, Carnegie Mellon University.
What are some of Brett Bishop's interests?
Brett Bishop has interest in Children, Social Media, Emerging Technologies, Education, Dogs, Science And Technology, Camping, Music, Startups, Ultimate Frisbee.
What skills is Brett Bishop known for?
Brett Bishop has skills like Marketing Research, Marketing, Strategy, Customer Insight, Start Ups, User Experience, Segmentation, Marketing Strategy, Qualitative Research, Analytics, Market Research, Mobile Applications.
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