I perform research and analysis of healthcare claims data, pharmacy data, and lab data regarding network utilization and cost containment information and make recommendations based on relevant findings.My duties also include:-Develop and generate ad-hoc and standard reports using Databricks, SQL, SSRS, Medinsight, and Microsoft Power BI.-Coordinate and oversee report generation by team members and distribution schedule to ensure timely delivery to customers, ensuring the highest quality on every project/request. Responsible for error resolution, follow up and performance metrics monitoring.-Provide peer review of critical reports and guidance on programming / logic improvements; provide guidance to team members in their analysis of data sets and trends using statistical tools and techniques to determine significance and relevance.-Participate in and guide the design of large scale predictive and statistical models to predict future trends in cost, utilization, and performance. Guide team members on appropriate writing skills for executive summaries tailored to the audience.-Apply process improvements for the team's methods of collecting and documenting report / programming requirements from requestors to ensure appropriate creation of reports and analyses while reducing rework.-Manage the creation of comprehensive workflows for the production and distribution of assigned reports, document reporting processes and procedures.-Create new databases, reporting tools and workflows for monitoring, tracking, and trending based on project specifications.-Assist with research, development and completion of special projects as requested by various internal departments, or in support of requests from regulatory agencies, contracting agencies, or other external organizations.-Ensuring everyone's having a good time on Microsoft Teams calls by injecting a bit of humor and banter into the discussion when appropriate.

I support CHPW’s Population Analytics team through analytics to improve the accuracy, effectiveness and value of population health and risk adjustment initiatives. I drive improved health outcomes and reducing overall healthcare costs.I manage the analytic component of complex departmental projects as well as work with internal and external business partners to develop and improve sustainable data sharing processes, advancing insights into population health risks.My duties also include: - Compile and automate loading of data sources from various programs and departments, providing support for data integrity and data validation. - Support data reporting processes for risk adjustment and population health. Work in partnership with business leaders to identify new opportunities for intervention, quantifying potential ROI. - Perform analysis on quality, cost and satisfaction metrics to evaluate strategic programs across the organization and externally, using visualization techniques to communicate insights and recommendations. Use analytics to provide vendor oversight, assessing vendor outcomes and effectiveness. - Lead projects/initiatives that span departments and hold accountability for project/initiative success.- Conduct complex quantitative analyses using tools such as SQL, SAS, Excel and Tableau. - Complete ad hoc analyses to support internal and external customers.

Strategy & Planning• Assess and cultivate long-term strategic goals for BI development in conjunction with business partners, managers, clients, and other stakeholders.Acquisition & Deployment• Conduct research and make recommendations on BI products, services, and standards in support of procurement and development efforts.• Evaluate and select database/data warehouse components, including hardware, relational database management systems, ETL software, metadata management tools, and database design solutions.Operational Management• Direct, organize, and lead projects in the implementation and use of new BI software tools and systems.• Lead the integration efforts for merging BI platforms with enterprise systems and applications.• Design, code, test, and document all new or modified BI systems, applications, and programs.• Develop the semantic layer, metadata, reports, and report definitions.• Develop graphs and portal interfaces.• Assist in the design of databases and data warehouses to ensure interoperability with BI solutions.• Analyze user requirements and, based on findings, design functional specifications for BI front-end applications.• Produce ETL design guidelines to ensure a manageable ETL infrastructure for the BI system.• Work with project managers to ensure that data entry, retrieval, change, and delete functions meet business requirements for project completion.• Conduct job duties and responsibilities according to the organization's business systems development methodology and/or its Systems Development Life Cycle (SDLC) methodology.• Design and deliver end-user training and training materials; provide technical support as necessary.• Troubleshoot BI tools, systems, and software; performance-tune these applications as necessary.• Act as evangelist for BI benefits across the organization; promote BI usage to relevant departments.

• Independently drives process improvements in current operations, suggesting and implementing ideas for new projects and innovations. Defines, develops and tests new additions to operations processes and/or reports. Sees the big picture of initiatives and how my work impacts these initiatives.• Works independently to lead special projects and initiatives with error-free outcomes. Has a high level of discretion in making changes that affect other teammates and team procedures. Proactively communicates the status of projects to direct supervisor and team leaders. Collaborates on cross-functional teams to carry out an implementation plan and drive results.• Recognized as team subject matter expert for data and analytics. Updates, manages, and enhances recurring reporting for key program outcomes. Works closely with leadership to understand root cause of performance indicators and strategies to drive further improvement. • Monitors, troubleshoots issues, and provides training to teammates for team reporting, systems, and processes. Creates and explains ad hoc reports to solve business problems and improve operations. • Supports Executive level communications by conducting research, identifying next steps, and summarizing results.

• Educate patient in insurance options, working benefits, financial rights & responsibilities.• Complete insurance assessments/evaluations for patients when needed• Identify and communicate effectively opportunities to better the insurance status of the patient, alleviating financial risk and burden for patient• Advocate on behalf of patient in researching and resolving financial issues and insurance options with employer, insurance company or other available entities seen fit• Identify, resolve or escalate issues (insurance, modality, and employment) as appropriate for prompt and effective resolution• Complete appropriate and necessary paperwork, minimizing patient, practice, and company liability• Provide high-level of customer service to patients to ensure educational needs are met• Promptly reach out to patients for scheduling and follow-up, following program guidance• Act as a liaison between patients, families, caregivers, clinical care team, other educators, and field leadership when needed, within program parameters• Coordinate with Educators, clinic staff, and physicians as necessary to ensure a smooth transition to a dialysis clinic and shift that most appropriately addresses the needs of the patient• Work closely with manager to meet objectives, deadlines, and reporting/measurement requirements as they pertain to patient education

• Provide Hands-on hardware technical support• Troubleshooting software issues for customers, send out device for repairs if necessary• Provide customer service• Complete an average of 30 repairs and 100 technical appointments per week• Attended month-long training in Austin, TX in June 2012 for Apple Genius training

Coordinate the volunteer workforce of an engineering non-profit to deliver custom assistive technological solutions to persons with disabilities. Created a project and personnel management system to facilitate faster return on projects for the customer

Developed and implemented a database assigning the work schedules for the 200+ employees of the Ranger Department.Coordinated search from a remote position through emergency radio communication to determine best course of action for injuries in the Backcountry of Philmont Scout Ranch

Provided fast Tier 2 computational and technical supportPerformed system maintenance on multiple enterprise server arrays

Maintain and assist in the set up and break down of any functions in the facilityEvents ranging from small group events (4-8 a day, 8-20 people) to large group events (2-4 a week, 100-800 people)Performing any custodial work required, such as: operating floor polishing equipment, work on scaffolding, food preparation area cleaning and sterilization.Assist any customers with any necessary tasks