Qa Manager
Titles: Valorant (Console), Wild Rift (Mobile), Song of Nunu (Console), The Ruined King (Console), Hextech Mayhem (Console/Mobile) and Unannounced Console/Mobile TitlesResponsibilities• Led Riot’s first party compliance QA on mobile and all of the company’s console titles.• Directed QA strategy and vendor testing efforts for functional, language, and compatibility QA testing across Riot Forge titles.• Partnered closely with external test vendor to build out team structure and processes for compliance/certification product support, guidance, and testing.• Evolved internal and external teams through incorporation of test planning, product health metrics, and QA support road mapping. Accomplishments• Established centralized mobile OS compatibility and first party compliance test services for console and mobile title submissions.• Exceeded 99% capture rate for first party compliance issues, resulting in predictable and consistent “first pass” certification submissions.• Successfully integrated compliance QA defect prevention activities into early game development phases.