Chief Product OfficerEngageRM (formerly JayThom) Full-timeLocationMelbourne, Victoria, AustraliaEngageRM (formerly JayThom) solves the problems of disparate and disconnected data, systems that don’t talk to each-other and time-consuming platforms that are hard to use. Our scaleable customer engagement technology delivers clarity and useable insights to ensure businesses can grow profitably.We’ve been developing and implementing CRM since 1999 and have a global top-tier partnership with Microsoft. We’re Australian-owned but global in our approach, focused on better customer experiences and the use of artificial intelligence to empower our clients in the sport, entertainment, media and government verticals.EngageRM has a clear vision, to leverage the experience and IP gathered from our focused approach to delivery and the global Microsoft partner program and community. Our solutions are built on the Microsoft Dynamics365 platform and leverage Office365, LinkedIn, AI/Customer Insights, Dynamics Finance & Operations, Microsoft Dynamics AX, GP, Microsoft CDP, Power BI and other third party applications.EngageRM has two market-leading, scalable and cost-effective cloud-based solutions:SportsRM: This deep sports vertical connects all areas of corporate partnerships, ticketing, community, membership, integrating with venue operations, ticketing agents, catering and communications.CouncilRM: integrates fully with other solutions and enables local councils and municipalities to manage relationships and communication with community leaders, ratepayers, volunteers and service providers.Technology is changing the world faster than ever before, and EngageRM is at the forefront of this movement. Consumers expect their experience to be fast, easy and fun. We believe that by providing best-in-class technology, educating clients on what is possible and enabling them to achieve it, we will all prosper.