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Brett Zera Email & Phone Number
Interim Global Head of Premium Services
at
PHMG
2 phones found
area 847
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Interim Global Head of Premium Services
Location
Chicago, Illinois, United States
Company size
Who is Brett Zera? Overview
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Quick answer
Brett Zera is listed as Interim Global Head of Premium Services at PHMG, a with 1120 employees, based in Chicago, Illinois, United States. AeroLeads shows phone signal with area code 847 and a matched LinkedIn profile for Brett Zera.
Brett Zera previously worked as Premium Services Team Lead (Chicago) at Phmg and CX Architect at Phmg. Brett Zera holds Bachelor'S Degree, Communication, General from Columbia College Chicago.
Company email context
Email format at PHMG
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PHMG
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Profile bio
About Brett Zera
Experienced CX Architect and music industry professional. Skilled in designing and implementing tailored audio to a variety of VOIP systems, negotiating contracts, and spearheading comprehensive media campaigns to drive engagement and revenue growth. Passionate about delivering exceptional experiences and making a significant impact in the audio branding and entertainment industries.
Listed skills include Customer Service, Coaching, Event Management, Microsoft Powerpoint, and 2 others.
Current workplace
Brett Zera's current company
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Phmg
13 roles
Brett Zera work experience
A career timeline built from the work history available for this profile.
Premium Services Team Lead (Chicago)
Current
Aug 2024 - Present
Cx Architect
- Consulting with clients to understand their telephone system capabilities and effectively managing clients through PHMG's CCE service.- Utilizing phone system cloud referral processing skills to enhance client experiences.- Providing consulting and technical assistance to account management support teams.- Offering training and support to Implementation members dealing with complex casework.- Successfully completing key account projects that necessitate premium services input.- Engaging with clients to discuss telephone system capabilities, setting expectations, and establishing positive working relationships.- Implementing audio solutions for mid-market/enterprise clients with multiple locations (multi-site/100+ extensions).- Configuring and implementing audio on cloud-based phone systems.- Communicating and consulting with clients or Client Services teams via phone or email.- Managing multiple projects simultaneously.- Demonstrating effective presentation skills.
Jan 2024 - Aug 2024
Technical Implementation Consultant
- Organized and coordinated technical implementation work with external sub-contractors, in-house engineers, or other internal teams.- Logged into client telephone systems remotely to implement changes to the call flow or to upload new audio productions.- Scheduled remote engineering works on customer sites for field engineers or 3rd party contractors.- Managed and updated all project work into the CRM and related project cases.
Jul 2023 - Jan 2024
Media Development Executive
- Concept-sold the unique benefits of audio branding over the phone.- Booked quality sales meetings for outside sales representatives.- Cold called CEOs and other key company decision makers.- Sourced great prospects and obtained all necessary information to close a deal.- Verbally established quick rapport.- Exceeded high volume sales goals while working in a team environment.
Feb 2023 - Jul 2023
Marketing Manager
Current
Nsw Presents
Aug 2022 - Present
Marketing Manager And Booking Agent
Current
Nsw Presents
Feb 2020 - Present
Laborer
May 2019 - Dec 2022
A&R And Synch Licensing Intern
Jan 2021 - May 2021
Public Relations Intern
Jan 2020 - May 2020
Service Consultant
Jul 2018 - May 2019
Shift Manager
Oct 2017 - Jun 2018
Cashier
Meatheads
May 2015 - Oct 2017
Team & coworkers
Colleagues at PHMG
Other employees you can reach at phmg.com. View company contacts for 1120 employees →
ML
Miguel Lima
Colleague at PhmgToronto, Ontario, Canada
View →
NM
Naomi Mair
Colleague at PhmgLondon, England, United Kingdom
View →
TK
Tedi Kokoshi
Colleague at PhmgHermitage, Tennessee, United States
View →
MG
Mattie Giglio
Colleague at PhmgChicago, Illinois, United States
View →
VA
Valerie Aguiyi
Colleague at PhmgSalford, England, United Kingdom
View →
GM
Gireesh Mishra
Colleague at PhmgManchester Area, United Kingdom
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PS
Patrick Scott
Colleague at PhmgGreater Ottawa Metropolitan Area, Canada
View →
TF
Tom Foster
Colleague at PhmgManchester Area, United Kingdom
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MT
Michael Taylor
Colleague at PhmgManchester Area, United Kingdom
View →
SD
Samantha Dennis
Colleague at PhmgManchester, England, United Kingdom
View →
Miguel Lima
Colleague at PhmgToronto, Ontario, Canada
View →
NM
Naomi Mair
Colleague at PhmgLondon, England, United Kingdom
View →
TK
Tedi Kokoshi
Colleague at PhmgHermitage, Tennessee, United States
View →
MG
Mattie Giglio
Colleague at PhmgChicago, Illinois, United States
View →
VA
Valerie Aguiyi
Colleague at PhmgSalford, England, United Kingdom
View →
GM
Gireesh Mishra
Colleague at PhmgManchester Area, United Kingdom
View →
PS
Patrick Scott
Colleague at PhmgGreater Ottawa Metropolitan Area, Canada
View →
TF
Tom Foster
Colleague at PhmgManchester Area, United Kingdom
View →
MT
Michael Taylor
Colleague at PhmgManchester Area, United Kingdom
View →
SD
Samantha Dennis
Colleague at PhmgManchester, England, United Kingdom
View →
1 education record
Brett Zera education
FAQ
Frequently asked questions about Brett Zera
Quick answers generated from the profile data available on this page.
What company does Brett Zera work for?
Brett Zera works for PHMG.
What is Brett Zera's role at PHMG?
Brett Zera is listed as Interim Global Head of Premium Services at PHMG.
What is Brett Zera's phone number?
AeroLeads has found 2 phone signal(s) with area code 847 for Brett Zera at PHMG.
Where is Brett Zera based?
Brett Zera is based in Chicago, Illinois, United States while working with PHMG.
What companies has Brett Zera worked for?
Brett Zera has worked for Phmg, Nsw Presents, Peter Baker & Son Co., Musicbed, and Aemmp Record Label.
Who are Brett Zera's colleagues at PHMG?
Brett Zera's colleagues at PHMG include Miguel Lima, Naomi Mair, Tedi Kokoshi, Mattie Giglio, and Valerie Aguiyi.
How can I contact Brett Zera?
You can use AeroLeads to view verified contact signals for Brett Zera at PHMG, including work email, phone, and LinkedIn data when available.
What schools did Brett Zera attend?
Brett Zera holds Bachelor'S Degree, Communication, General from Columbia College Chicago.
What skills is Brett Zera known for?
Brett Zera is listed with skills including Customer Service, Coaching, Event Management, Microsoft Powerpoint, Time Management, and Guest Recovery.
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