Bret Ward Email & Phone Number

As an experienced educator with 11 years of experience in the classroom, I am excited to transition into a role as a Territory Account Executive. I am a dynamic and engaging professional with a proven track record of providing quality customer support, offering guidance, planning implementations, and facilitating professional development workshops both in person and online. I am known for my effective communication and presentations on complex information, and my ability to guide internal and external clients through technical product integrations.My expertise in strategic leadership, data analysis, relationship building, communication, collaboration, presentation, critical thinking, teamwork, adaptability, interpersonal skills, and success planning have enabled me to develop digital client-facing resources, account management tools, processes, and best practices to ensure customers are realizing the greatest possible value from services by coaching users on product management.In my previous roles as Director of Bands, I have successfully driven cross-functional collaboration, built and maintained meaningful relationships with stakeholders, designed and managed multiple projects, increased program participation and user satisfaction, directed and mentored exceptional leadership teams, and effectively communicated and collaborated with diverse stakeholders.I hold a Master's Degree in Education from the University of Georgia, a Bachelor's Degree in Education from the University of North Georgia, and certifications in Microsoft Office, Apple, and I am currently pursuing Salesforce Certification. My technical proficiencies include Agile, Microsoft Office Suite, G-Suite, Trello, Zoom, Teams, Canva, R, and SEO.I am passionate about working with customers to ensure their success, and I am confident that my experience, skills, and passion make me an ideal candidate for any Customer Success Manager role. Let's connect and explore opportunities to work together!