Senior Customer Success Manager
Current
Oct 2024 - Present
AeroLeads people directory · profile
Mark Brewster Email & Phone Number
Sr. Customer Success Manager at Launchmetrics
at
Launchmetrics
2 work emails found
@launchmetrics.com
2 phones found area 212
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr. Customer Success Manager at Launchmetrics
Location
New York City Metropolitan Area, United States, United States
Who is Mark Brewster? Overview
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Quick answer
Mark Brewster is listed as Sr. Customer Success Manager at Launchmetrics at Launchmetrics, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at launchmetrics.com, phone signal with area code 212, and a matched LinkedIn profile for Mark Brewster.
Mark Brewster previously worked as Senior Customer Success Manager at Launchmetrics and Client Experience & Enablement Manager at Launchmetrics. Mark Brewster holds B.S., Marketing, International Business Minor, Marketing from Penn State University.
Company email context
Email format at Launchmetrics
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{first}.{last}@launchmetrics.com
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Profile bio
About Mark Brewster
Team oriented with a player-coach mentality. Proven managerial and large project execution experience. Proud Smeal College of Business graduate from Penn State University with a degree in Marketing and International Business. I have studied abroad in Barcelona, Spain and Copenhagen, Denmark, and work visited Milan, Italy and Sydney, Australia.
Listed skills include Social Media, Marketing, Social Networking, Event Planning, and 17 others.
Current workplace
Mark Brewster's current company
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11 roles
Mark Brewster work experience
A career timeline built from the work history available for this profile.
Client Experience & Enablement Manager
Jun 2021 - Sep 2024
Customer Success Manager
Jan 2020 - May 2021
Product Support Manager
- Gainsight Administrator to our Global Customer Success department.
- Management experience of a total of two Product Support Specialists and five Customer Success interns.
- Resolve and escalate SaaS-based product priorities, issues, customer expectations, and user experiences
- Collaborate with Sales, Tech, and Marketing teams to facilitate software adoption for Launchmetrics clients
- Manage the delivery of Fashion Week client projects in New York and Australia
- Managed the execution of Fashion GPS Events software at Australia Fashion Week (May 2017)
Nov 2016 - Dec 2019
Customer Success Specialist
- Managed the execution of Fashion GPS Events software at Australia Fashion Week (May 2016)
- Reached 100% usage adoption of Fashion GPS Events software at New York Fashion Week (February 2016)
- Applied a process approach to consumer issues via JIRA and Salesforce case management systems
- Developed ability to explain technical concepts to a non-technical audience
- Maintained relationships and accounts for a unique range of fashion brands, PR organizations, and institutions
Dec 2015 - Oct 2016
Client Relations Coordinator
- Provided phone, email, and on-site event support to the world’s leading fashion and global institutions, such as Chanel, KCD, Gucci, The Metropolitan Museum, 9/11 Memorial Museum, and Tiffany
- Learned how to provide outstanding technical product support at major fashion events including New York Fashion Week, The Met Gala, and CFDA Awards using iOS and Android proprietary software
Feb 2015 - Nov 2015
Relationship Manager
- Specialized in Java,.NET, and Quality Assurance technology staffing.
- Managed staffing lifecycle from first client cold-call to final contract negotiation.
- Drove hiring process by maintaining transparent communication with clients and candidates.
- Recruited software engineers utilizing LinkedIn, Indeed, Dice, Connectifier, Salesforce and eRecruit.
- Interviewed face-to-face over 100 software engineers and connected via cold-call with over 300 software development professionals.
Jan 2014 - Sep 2014
Contributor At Dj Times Magazine
- Assisted in tracking tour dates and contact information for all 100 nominees in DJ Time’s 2013 America’s Best DJ Competition.
- Archived contents of over 230 print issues of DJ Times magazine.
- Experience using Hootsuite, Foursquare, and Google+.
- Created advertisements using Google AdWords improving our DJ Expo 2013 campaign results.
- Registered exhibitors and guests as well as assisted in other tasks on-site during our annual DJ Expo convention in Atlantic City, NJ.
- Edited content for our digital magazine issues using Zmags, digital publishing software.
May 2013 - Dec 2013
Guest Services Volunteer
- I volunteered as a Night Owl at Electric Daisy Carnival New York 2013 at Citi Field. While volunteering, I aided the Guest Service Coordinators and Production Managers by providing hundreds of festival attendees free.
May 2013 - May 2013
Alumni Ambassador
- Enhanced brand and program awareness of CEA Global Education through classroom presentations, meeting individually with students, and distributing promotional material.
- Featured in CEA Global Education’s first "Male Students in Study Abroad" blog series discussing viewpoints and opinions regarding male participation in study abroad programs, and the overall study abroad experience.
- Published blogs featured on studyabroadspotlight.com and studyabroad101.com highlighting my experiences abroad in Barcelona, Spain and Copenhagen, Denmark.
Sep 2012 - May 2013
Special Assistant
- Developed stronger writing and communication skills through introduction letters to youth ice hockey programs and created Microsoft Excel spreadsheets to tract contact information for these programs in the United.
- Assisted event coordinators with registration, fundraising, live auctions, and raffles at Ice Hockey in Harlem’s 25th Anniversary Golf & Tennis tournament.
- Utilized Donor Tools customer relationship management database to track and communicate with frequent donors.
May 2012 - Aug 2012
2 education records
Mark Brewster education
B.S., Marketing, International Business Minor, Marketing
Penn State University
Education record
Copenhagen Business School
FAQ
Frequently asked questions about Mark Brewster
Quick answers generated from the profile data available on this page.
What company does Mark Brewster work for?
Mark Brewster works for Launchmetrics.
What is Mark Brewster's role at Launchmetrics?
Mark Brewster is listed as Sr. Customer Success Manager at Launchmetrics at Launchmetrics.
What is Mark Brewster's email address?
AeroLeads has found 2 work email signals at @launchmetrics.com for Mark Brewster at Launchmetrics.
What is Mark Brewster's phone number?
AeroLeads has found 2 phone signal(s) with area code 212 for Mark Brewster at Launchmetrics.
Where is Mark Brewster based?
Mark Brewster is based in New York City Metropolitan Area, United States, United States while working with Launchmetrics.
What companies has Mark Brewster worked for?
Mark Brewster has worked for Launchmetrics, Talener, Testa Communications, Insomniac Events, and Cea Global Education.
How can I contact Mark Brewster?
You can use AeroLeads to view verified contact signals for Mark Brewster at Launchmetrics, including work email, phone, and LinkedIn data when available.
What schools did Mark Brewster attend?
Mark Brewster holds B.S., Marketing, International Business Minor, Marketing from Penn State University.
What skills is Mark Brewster known for?
Mark Brewster is listed with skills including Social Media, Marketing, Social Networking, Event Planning, Public Speaking, Microsoft Office, Blogging, and Powerpoint.
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