Breyon Johnson, Mba Email & Phone Number

Raleigh-Durham, North Carolina Area

A Fortune-500 provider of insurance, annuities, and employee benefit programs with $70B in revenueand 46,000 employees.Network Support Analyst/Scrum Master, Global IT End User Technology Operations·Manage the daily standups to improve our team's focus on customer satisfaction initiatives and AgileMethodologies.·Manage IronPort environments to facilitate provisioning of SMTP Relay for application servers andenforced Transport Layer Security (TLS) connections between MetLife and outside vendor domains.·Deliver vital and prompt fixes for ServiceNow's automation flaws.·Administrate provisioning of newly requested fax accounts utilizing OpenText.·Partner with Legal IT to support associates involved in legal hold cases with mailbox data recovery.Achievements:·Delivered O365 Tenant Resources to more than 10 countries in three regions (APAC, EMEA, and LATAM)while working with local and international partners to transition 4000+ global non-captive agents to amore secure email platform.·Successfully assisted 79,000 users in switching from Skype for Business Online to Microsoft Teams.·Supported granting MetLife employees 15.6K RSA VPN tokens for remote work during the Covid-19pandemic.·Developed and implemented a quicker data retrieval method for legal IT, which resulted in a 3240-hourlabor cost reduction and a $120,000 yearly savings.Skills: Enterprise Services & IT Strategy, Leadership & Team Building, Project Management, ProductManagement, Scrum & Agile Methodology, Process Improvement, Cross-Functional Collaboration, Network Architecture Designs, Business Development, Complex Problem Solving, Quality Assurance, Email Infrastructure, Data Collection, Analysis & Reporting, Active Directory, Azure, Scrum Master, SAFe Agile Framework

Georgia

American energy technology company with $117B in Revenue.·As an ITLP EID Global Repairs Solutions Data Analyst Intern, delivered key financial and operationaldecisions for leadership of Global Repairs Solutions business (GRS).·Generated simulation tutorials using UPerform authoring software to increase employee productivity.·Supported Transfer to Operations (TTO) of SmartShop from aero to operations using ServiceNow.Skills: Enterprise Services & IT Strategy, Leadership & Team Building, Product Management, Process Improvement, Cross-Functional Collaboration, Network Architecture Designs, Business Development, Complex Problem Solving, Budget Administration, Quality Assurance, Software Design, Data Collection, Analysis & Reporting

Greenville, South Carolina Area

·As an ITLP EID Business Analyst Intern, delivered process maps, functional and technical designs forProduct Life Cycle Management (PLM) and Enterprise Resource Planning (ERP) integration.·Migrated data for a Product Lifecycle Management (PLM) Minimum Value Prototype (MVP) demoused by the business to launch GE Power’s $10.6 billion Alstom Energy Acquisition initiative.·Created and tested score cards based on Application Lifecycle Management (ALM) 2015x use casesto simplify the method of looking up use cases.Skills: Enterprise Services & IT Strategy, Process Improvement, Cross-Functional Collaboration,Network Architecture Designs, Business Development, Application Development, Complex ProblemSolving, Quality Assurance, Data Collection, Analysis & Reporting

Master Of Business Administration - Mba, Business Administration And Management, General, Graduated

Bachelor Of Science (B.S.), Information Technology, Graduated

Activities and Societies: Black Student Union, Excellence Project Peer Mentor, Ritmo Latino Salsa Dancing, Taking Flight Senior Capstone.

Education record

Activities and Societies: Electronics Club, Alpha Lambda Delta Honor Society