Heidi Brhet Clements Email and Phone Number

• Provide protective services to children and families in instances of abuse and neglect• Evaluate and assess children’s needs for eligible social services• Facilitate child placement away from the family home into temporary foster care • Create individualized case plans for parents of children in out of home care • Coordinate and/or refer families and foster parents to assistive services/community resources• Record and maintain ongoing case activity through web based… Show more • Provide protective services to children and families in instances of abuse and neglect• Evaluate and assess children’s needs for eligible social services• Facilitate child placement away from the family home into temporary foster care • Create individualized case plans for parents of children in out of home care • Coordinate and/or refer families and foster parents to assistive services/community resources• Record and maintain ongoing case activity through web based programs• Prepare mandatory court reports and attend assigned families’ court hearings• Conduct extensive field work including performing announced and unannounced in-home visits, transporting children, and traveling to hospitals, alternative placements, and court• Coordinate and provide supervised visitation between parents and children in foster care• Organize the support of juvenile officers, law enforcement, parent attorneys, guardian ad litem, therapists, and schools around case needs• Schedule and facilitate on-going team meetings to discuss case progress and direction, while advocating for the family. Show less

• Provide quality customer service to the patrons of the Central Bancompany's 13 banks throughout Missouri, Kansas, Illinois, and Oklahoma• Supervise weekend staff• Assist in training new employees• Recognize and interpret customer needs in order to suggest appropriate bank services• Manage customer communication through multi-line phone, email, web-chat and written correspondence • Generate sales through banking product referrals based on customer needs during… Show more • Provide quality customer service to the patrons of the Central Bancompany's 13 banks throughout Missouri, Kansas, Illinois, and Oklahoma• Supervise weekend staff• Assist in training new employees• Recognize and interpret customer needs in order to suggest appropriate bank services• Manage customer communication through multi-line phone, email, web-chat and written correspondence • Generate sales through banking product referrals based on customer needs during conversations• Process and open accounts such as checking, health savings, IRA's, savings, certificate of deposits, etc.• Develop the referral reports for peers• Responsible for evaluating and maintaining web accounts opened through the company’s websites.• Serve on the VAC Family Committee, Customer Service Center Sales Committee, 2009 Bank Holiday Party Committee, 2011 Bank Summer Party Committee, Bee Healthy Committee• Elected employee of the quarter in 2009 Show less

• Maintained customer service as the priority• Coordinated merchandise placement for promotions.• Completed markdowns, transfers, return to vendors, as well as process damages and out of stock merchandise.• Achieved productivity standards while ensuring accessibility standards• Replenished new merchandise