-Led and facilitated multiple continuous improvement initiatives including onboarding and student loan repayment resulting in streamlined processes and increased efficiency within the organization.-Consistently improves antiquated process including 12-page performance management review to five question review on a cloud-based platform. Increased employee satisfaction by 82% percent in employee pulse survey. -Successfully managed and executed performance management system implementation from planning to close-out, ensuring deliverables were met on time and within budget.- Collaborate with the IT department on gathering requirements and recommendations for system implementations. - Identify customer requirements (internal stakeholders)

• Conducts pre-employment background screenings, reference checks, and Bridger checks on new hires.• Develops and maintains the internal HR team SharePoint. • Enforce confidentiality of sensitive Human Resources documents.• Prepare monthly metric reports as needed. • Assist with policy architecting for flexible work arrangement, bring your own device policy, and education assistance plan.• Maintain confidentiality of employee folders and personally identifiable information of employees and customers.• Identify customer requirements (internal stakeholders.)• Identify gaps of HR support.• Create ad-hoc and ongoing initiatives for employee engagement.

• Liaison between talent and various agencies for contractual arrangements increasing cross team collaboration. • Boosted employee morale by establishing job descriptions, grades, fair salaries and benefit programs in accordance with market standards for employees. • Prepared 100+ employees’ assignments by establishing and conducting orientation and training programs. • Supported Human Resources department of 5 staff, controlling resume flow within applicant tracking system. • Executed strategies to achieve scalability and efficiency while meeting talent acquisition needs.