Bria Robinson Email & Phone Number

Jackson, New Jersey, United States

• Provided compassionate and personalized care to individuals with diverse needs, including physical disabilities, developmental disorders, and mental health conditions.• Assisted clients with daily living activities, including meal preparation, grooming, bathing, and medication administration, ensuring their comfort and well-being.• Implemented individualized care plans, tailored to each client's unique needs and goals, to promote independence and enhance quality of life.• Monitored and documented clients' progress and behavior, reporting any changes or concerns to the appropriate healthcare professionals and family members.• Collaborated with a multidisciplinary team, including doctors, nurses, therapists, and social workers, to coordinate and improve the overall care and support provided to clients.• Provided emotional support and companionship to clients, fostering a safe and supportive environment for their physical, emotional, and social well-being.

Manalapan, New Jersey, United States

• Greeting patients professionally both in person and on the phone• Quickly answering or properly referring questions and issues• Optimizing provider schedules and patient satisfaction with efficient scheduling• Notifying providers of patient arrivals • Medical terminology and computer skills• Comforting patients by anticipating anxieties and effectively answering questions.

East Brunswick, New Jersey, United States

• Entrusted to provide performance reviews of 2 new hires giving guidance that improved their sales performance which led to an increase of 5% Sales increase respectively. • Customer service experience• Collaborated with staff to improve customer satisfaction through a scaled survey system, streamlined procedures, and improve bottom-line profitability.• Assist management team in onboarding and training process for new hires to ensure that they’re in compliance with policies relating to company, federal and state guidelines. • Managed and developed a strategic plan of action to increase sales by double for Q3 and Q4 by incorporating time for completing online learning.

Elizabeth, New Jersey, United States

• Actively listened to clients and made recommendations for treatment plan based on assessments. • Customer service experience• Arranged activities for clients counseling sessions and intake activities. • Created and managed appointment schedules accommodated individual requests and requirements.

Master Of Business Administration - Mba, Healthcare Administration

Bachelor'S Degree, Business Administration And Management, General

Bachelor Of Business Administration - Bba