Bria Robinson Email & Phone Number

Jackson, New Jersey, United States

• Provided compassionate and personalized care to individuals with diverse needs, including physical disabilities, developmental disorders, and mental health conditions.
• Assisted clients with daily living activities, including meal preparation, grooming, bathing, and medication administration, ensuring their comfort and well-being.
• Implemented individualized care plans, tailored to each client's unique needs and goals, to promote independence and enhance quality of life.
• Monitored and documented clients' progress and behavior, reporting any changes or concerns to the appropriate healthcare professionals and family members.
• Collaborated with a multidisciplinary team, including doctors, nurses, therapists, and social workers, to coordinate and improve the overall care and support provided to clients.
• Provided emotional support and companionship to clients, fostering a safe and supportive environment for their physical, emotional, and social well-being.

Manalapan, New Jersey, United States

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Medical terminology and computer skills
• Comforting patients by anticipating anxieties and effectively answering questions.

East Brunswick, New Jersey, United States

• Entrusted to provide performance reviews of 2 new hires giving guidance that improved their sales performance which led to an increase of 5% Sales increase respectively.
• Customer service experience
• Collaborated with staff to improve customer satisfaction through a scaled survey system, streamlined procedures, and improve bottom-line profitability.
• Assist management team in onboarding and training process for new hires to ensure that they’re in compliance with policies relating to company, federal and state guidelines.
• Managed and developed a strategic plan of action to increase sales by double for Q3 and Q4 by incorporating time for completing online learning.

Elizabeth, New Jersey, United States

• Actively listened to clients and made recommendations for treatment plan based on assessments.
• Customer service experience
• Arranged activities for clients counseling sessions and intake activities.
• Created and managed appointment schedules accommodated individual requests and requirements.

Master Of Business Administration - Mba, Healthcare Administration

Bachelor'S Degree, Business Administration And Management, General

Bachelor Of Business Administration - Bba