Briah Crowhurst Email and Phone Number
Working with startups and small businesses for over a decade, with a particular focus on ecommerce and creative-led organisations, my strengths lie operations, project management, sales and customer service. Founding Ninety Four Degrees Projects in 2018, I have worked with a diverse range of teams and organisations to understand their customers, craft tailored products, solutions and services and streamline operations to drive efficiency, productivity, and scalability. A self-proclaimed data analytics and process nerd, I am passionate about eliminating manual processes and introducing automated workflows, software, and integrations that save time and money. I also love analysing data to better understand operational and sales performance. With a holistic and strategic approach to operations and project delivery, I also have experience optimising inventory management, logistics, and supply chain operations to improve customer loyalty, increase revenue growth and enable expansion into local and global markets. Managing teams of 8+ people and fostering positive, transparent, and inclusive workplace cultures, I love building relationships (over coffee!) and collaborating on new and innovative solutions to complex business problems.If you share my love for optimising and amplifying small businesses for future growth, then I would love to hear from you!Operations Management | People Leadership | Supply Chain Management | Product Development | Manufacturing | Production Management | Warehouse Management | Inventory Management | Customer Service | Account Management | Order Fulfillment | Shipping Logistics | Sales Operations | Ecommerce Management | Ecommerce Integrations | Business Development | Digital Marketing | Social Media Management | Website Design | Web Analytics | Process Improvement | Automation | Process Optimisation
94 Degree Projects
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Director - Consultant – Business Operations - Customer Experience - Sales94 Degree Projects Jan 2018 - PresentMelbourne, Victoria, AustraliaLeveraging over a decade of global expertise in customer relationship management, digital commerce solutions and supply chain operations, I founded a consultancy dedicated to providing specialised freelance support to small businesses in Melbourne.
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Operations ManagerMilkbar Print Sep 2021 - Nov 2022Collingwood, Victoria, AustraliaLeading sales and operations for Milkbar Print, a digital print startup, and partnering with the Founder to develop a 3-year vision and business strategy focused on revenue growth, scalability, operational efficiency, and artist engagement.Implemented an integrated print workflow solution to reduce print turnaround times by 78%+ and significantly increased sales by sourcing and onboarding 10 new artists.Designed a scalable digital commerce solution and implemented new CRM and… Show more Leading sales and operations for Milkbar Print, a digital print startup, and partnering with the Founder to develop a 3-year vision and business strategy focused on revenue growth, scalability, operational efficiency, and artist engagement.Implemented an integrated print workflow solution to reduce print turnaround times by 78%+ and significantly increased sales by sourcing and onboarding 10 new artists.Designed a scalable digital commerce solution and implemented new CRM and project management technology to improve communication, collaboration, and customer relationship management. Show less
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Operations ManagerJai Jun 2018 - Sep 2021Byron BayPartnered with Jai Vasicek, a mixed media artist based in Byron Bay, to facilitate the transition from his single retail store to a thriving ecommerce business, and allow him to spend 70% of his time away from the business to focus on his art.Increased sales by 80% over 3 years and scaled operations to meet a 31% increase in wholesale demand globally.Led a multidisciplinary team of 8 across sales, marketing and operations and initiated a range of system and process improvements… Show more Partnered with Jai Vasicek, a mixed media artist based in Byron Bay, to facilitate the transition from his single retail store to a thriving ecommerce business, and allow him to spend 70% of his time away from the business to focus on his art.Increased sales by 80% over 3 years and scaled operations to meet a 31% increase in wholesale demand globally.Led a multidisciplinary team of 8 across sales, marketing and operations and initiated a range of system and process improvements across the business including new inventory management software, a highly successful email marketing strategy and regular cross-functional ‘Think Tanks’ to plan and execute sales campaigns. Show less
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Sales And Account Administrator | Warehouse ManagerThe Beach People Sep 2017 - Jun 2018Tweed Heads South, NswLed end-to-end order processing and managed the growth and development of global wholesale accounts for The Beach People, an Australian-designed luxury beach and homewares brand. -
Operations ManagerHouse Of Kallie Oct 2012 - Mar 2018Muizenberg, Cape Town, South AfricaPartnered with House of Kallie’s 3 Directors to transform it from a market stall selling artisan jewellery to a highly successful online business achieving its first 5-year revenue growth strategy within 18 months.Enabled rapid global expansion by managing and scaling business operations including sales and customer service, design and manufacturing, order processing and fulfilment, shipping and inventory management and worked closely with Hello Pretty, an online designer marketplace… Show more Partnered with House of Kallie’s 3 Directors to transform it from a market stall selling artisan jewellery to a highly successful online business achieving its first 5-year revenue growth strategy within 18 months.Enabled rapid global expansion by managing and scaling business operations including sales and customer service, design and manufacturing, order processing and fulfilment, shipping and inventory management and worked closely with Hello Pretty, an online designer marketplace, to create and maximise product listings. Show less
Briah Crowhurst Education Details
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Bachelor Of Commerce And Bachelor Of Business Analytics
Frequently Asked Questions about Briah Crowhurst
What company does Briah Crowhurst work for?
Briah Crowhurst works for 94 Degree Projects
What is Briah Crowhurst's role at the current company?
Briah Crowhurst's current role is Operations & Customer Service Manager | Digital Commerce Expert | Partnering with startups and small - medium businesses to drive efficiency, productivity, and scalability..
What schools did Briah Crowhurst attend?
Briah Crowhurst attended Deakin University.
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