Brian Abendroth Email & Phone Number

Branson, Mo

Responsible for face to face selling of additional shares of real estate to existing Wyndham owners or owners of an affiliated timeshare product.

130 Huntsville Rd. Eureka Springs, Ar 72632

Maintain a positive environment. Provide fast, efficient, and friendly service to ensure a quality experience for both our customers and team members. Responsible for training, customer service, product knowledge and education. Encourage a safe work environment. Maintain a clean, organized and stocked environment. Establish effective and positive communication amongst all team members. Provide guidance and actively set an example for team members, ensuring that all Standard Operating Procedures are maintained and followed. Direct team members to follow store policies, procedures and adhere to merchandising and cleanliness standards. Pro-active in solving customer problems and satisfying customers in various situations. Ensure that all team members follow the Standard Operating Procedures lead by greeting and responding to all customers with fast, efficient, friendly and personalized service. Strive to develop a rapport with customers by learning their names, favorite drinks and food items. Consistently monitor, coach and encourage team members to meet the business service standards. Maintain the highest quality and consistent product standards. Ensure that all team members are educated on our products and services. Provide coaching and training to baristas and lead baristas on performance expectations.

The Suites At Fall Creek- Branson, Mo

Frontline Sales representative. Responsible for the direct sales of Diamond Resorts International vacation ownership products in a professional and ethical manner. Primary duties were to discover the prospective purchaser’s needs & interests and eventually create an interest in buying the Diamond Resorts International product through a structured sales presentation. Other responsibilities were to advise existing and prospective clients on how using the DRI product, which would provide added value to their lives, as well as being prepared to address any questions or concerns, while providing top quality customer service.