Technician Resource Center Analyst
Current● Served as primary technical support resource for enterprise surveillance systems of major municipalities, corporations, and cities nationwide, including but not limited to City and County of Denver, CO; City of Dallas, TX Police Department; Metropolitan Police Department, Washington DC; City of St. Paul, MN Police Department; Liberty Coca Cola, etc.● Supported multiple video management system (VMS) software platforms including Milestone, Genetec, and ONSSi● Assisted in product development and implementation of Hitachi VMP (Video Management Platform), a full-scale VMware based headend solution designed specifically for recording surveillance video● Configured, deployed, and maintained Hitachi Unified Compute Platform storage solutions for virtualization and VMS video storage● Supported and deployed Hitachi Visualization Suite, a solution which ingests video, IOT data, and analytics in a geospatial mapping environment to improve public safety in real-time● Served as Project Manager for City and County of Denver’s Milestone VMS integration, including planning, coordinating, and delivering greenfield VMS software solution● Supported advanced wireless networks including point to point, point to multipoint, wireless backhaul, and cellular wireless solutions● Gained experience configuring and troubleshooting wireless radios including, Firetide, Fluidmesh, Ubiquiti, Cambium/Motorola, Exalt, Redline, SAF, Bridgewave, Proxim, Siklu, and Cradlepoint routers.● Visited customer sites for RFP and site survey analysis● Supported analytic systems including Hitachi Video Analytics, AutoVU LPR, Eclipse Facial Recognition, and Kiwi Analytics● Dispatched and managed electrical contractors nationwide for on-site camera system maintenance and remote troubleshooting● Gained experience operating a bucket truck man lift to physically install camera POD and wireless radio equipment