Brian Applegate work email
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Highly skilled professional with extensive leadership, operations and customer service experience. Recognized for ability to develop and implement strategic goals, with a focus on quality and profitability. Experienced with solving unstructured problems and effectively using resources to drive results in hyper growth environments. Team-oriented contributor with sound decision-making capabilities and proven skills in developing leaders. Areas of expertise include: People Development, Strategic Planning, Process Improvement, Field and Plant Operations.
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Vice President Of Commercial OperationsStryker Jan 2023 - PresentKalamazoo, Mi, Us -
Vice President & General Manager, ProcareStryker Jan 2020 - Jan 2023Kalamazoo, Mi, Us
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Vice President Of Manufacturing, EndoscopyStryker Jul 2019 - Jan 2020Kalamazoo, Mi, Us
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Senior Director, North America Field ServiceTesla Sep 2018 - Jul 2019Austin, Texas, UsLeads the North America Field Service organization, Global Customer Contact Centers, Collision Repair group and all supporting functions (Engineering and Business Ops) – a 3,800 person team responsible for customer engagement and service of all vehicles in the North America market for Tesla.Partners with Executive Leadership team and key stakeholders to set strategic direction for the customer journey, optimize systems and ensure scalability of Global Service organization. -
Director, North America Service, Central RegionTesla Apr 2016 - Aug 2018Austin, Texas, UsDrove operational process improvements resulting in higher productivity, lower vehicle inventory and a reduction in repair cycle time.Scaled the organization to meet rapidly changing market needs, creating new regions and growing the team for the Model 3 launch. Launched critical functions to optimize customer experience and improve financial performance.
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Senior Director, Customer Care & Procare OperationsStryker Endoscopy Feb 2015 - Mar 2016Kalamazoo, Mi, UsManaged 850 person Customer Care and Service Operations team, including Depot Repair, Customer Call Center, OnSite (Managed Service) and Field Service teams across San Jose and Flower Mound facilities as well as in the field. Drove double-digit growth of ProCare business in 2013, 2014 & 2015.
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Director Of Operations, ProcareStryker Endoscopy Feb 2013 - Jan 2015Kalamazoo, Mi, UsBuilt critical infrastructure for OnSite program including an expanded Training team and creation of a Quality team which increased service offerings, grew revenue 20%+ and reduced employee turnover.Implemented Lean practices within Depot Repair team which supported a 15% growth in volumes and a 10% growth in revenue with no additional headcount.
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Director Of OperationsStryker Endoscopy Jul 2009 - Jan 2013Kalamazoo, Mi, UsManaged operations department responsible for production, sourcing, vendor management and logistics, covering all product lines, in ISO 13485 certified facility.Implemented continuous improvement projects throughout manufacturing, including pull production, finished good supermarkets and 6S program.
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Unit Manager, Booms & LightsStryker Endoscopy Jul 2008 - Jun 2009Kalamazoo, Mi, Us
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Implementation ManagerStryker Imaging Jan 2007 - Jun 2008
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Field Representative SupervisorStryker Imaging Sep 2005 - Dec 2006
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Naval AviatorUs Navy Aug 2002 - Aug 2005Washington, Dc, UsC-12/H-3 pilotAir OperationsNAS Patuxent RiverPatuxent River, MD -
Naval AviatorUs Navy Feb 1999 - Jul 2002Washington, Dc, UsSH-60B pilotHSL-48NS MayportJacksonville, FL
Brian Applegate Education Details
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United States Naval AcademyMechanical Engineering
Frequently Asked Questions about Brian Applegate
What company does Brian Applegate work for?
Brian Applegate works for Stryker
What is Brian Applegate's role at the current company?
Brian Applegate's current role is Vice President, Commercial Operations.
What is Brian Applegate's email address?
Brian Applegate's email address is ba****@****ail.com
What is Brian Applegate's direct phone number?
Brian Applegate's direct phone number is (508)-416*****
What schools did Brian Applegate attend?
Brian Applegate attended United States Naval Academy.
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