Head Of Projects And Delivery
Current• Managing the daily operations of the PMO• Leading the duties of the PM’s across three countries• Governing project gates, changes and reporting• Responsible for service delivery, account and systems management, and policy maintenance• Ensuring of the efficient and effective delivery of processes and procedures• Establishing strong communications with C-Suite Executives, Key Stakeholders and Investors• Providing consultation services for planned projects and workstreams• Developing and training the PM staff• Facilitating the escalation point for major projects• Introduced project reporting for all stakeholders• Implemented project governance structures, planning, budgeting and risk management• Created project delivery processes that incorporated gates and stakeholder authorisation• Reduced administration times• Enabled forecasting by implementing a demand planning process• Designed and executed the support frameworks for all live products• Embedded an active client communication plan which allowed consistent project visibility