Brian Bale Email & Phone Number

Pontiac, Michigan, United States

Pontiac, Michigan

Novi, Michigan

Detroit, Michigan

Purchase Banker • Licensed with the federal government and 20 states• Negotiate terms and communicate financial expertise with clients • Execute daily goals and tasks to create business, while using sales techniques • Utilize technology to crest financial solutions

Milwaukee, Wi

Nordstrom Ruscello• Create and environment that is passionate about customer service and set an example of professionalism, onlwneeship and initiative• Build strong teams through positive, proactive communication and coaching • Demonstrate productivity through preparing and executing a business plan to optimize resources and deliver results • Carry out a financial business plan, focus on labor budget, complete a daily profit and loss statement, and drive sales

Troy, Mi

Nordstrom Cafe • Completed BOH training and support occasionally when needed • Deliver superior customer service through professionalism and initiative • Show commitment through team collaboration with excellent communication• Provide the proper training to new hires • Execute lunch breaks and labor cuts, focusing on SPLH • Encourage the team to reach specific service goals • Fill in as MIC when management requests • Aid management in overall restaurant operations

Clinton Township, Mi

Nordstrom Bistro• Be a role model and assist management in executing operations• Input labor, food cost, invoices, and overtime when needed • Coaching FOH employees with proper service

Troy, Mi

Nordstrom Cafe • Provide a positive dining experience to all customers• Contribute to a safe and productive work environment• Demonstrate productivity with effective and efficient results

Rochester Hills, Mi

• Implemented a cleaning schedule for the restaurant• Assisted in leading our store to receiving one of the top audit scores in Michigan • Contributed in reaching monthly customer satisfaction survey goals• Assign positions to employees and assure their jobs are performed correctly• Complete paperwork, finances, food preparation, and tasks for the day• Open and close the restaurant while maintaining cleanliness/efficiency/food procedures• Handle customer complaints and restaurant equipment concerns

East Lansing, Mi

• Mastered all cooking stations: grill, fryers, oven, prep, appetizers, and salads• Organized/Maintained dishes and all kitchen utilities• Participated in kitchen teamwork to work effectively and efficiently

Rochester Hills, Mi

• Exercised the duties of a host; seating, food runner, busser• Cashier; received and placed orders over the phone and in person• Aided in customer assistance and problem solving in the dining room

Bachelor Of Arts (B.A.), Hospitality Business Management

Finance