Brian Balgobin Email & Phone Number

Woodbury, New York, United States

• Assist in managing daily operations, including staff supervision, inventory management, and customer service. • Collaborate with the store manager to achieve sales targets and implement effective merchandising strategies.• Conduct staff training and development programs to enhance team performance.• Ensure adherence to company policies and procedures, including safety and security measures.

Queens, Ny

• Collaborated with the sales team to achieve and exceed monthly revenue targets by promoting and selling entertainment products and services.• Demonstrated in-depth knowledge of the company's entertainment offerings, including event tickets, merchandise, and subscription services, to provide personalized recommendations to customers.• Utilized excellent communication and interpersonal skills to engage with customers, addressing inquiries, and ensuring a positive customer experience.• Actively participated in promotional events, product launches, and sales campaigns to drive customer engagement and boost sales.• Maintained a strong understanding of industry trends, competitor products, and market demands to adapt sales strategies and maximize revenue opportunities.• Utilized CRM software to manage customer interactions, track sales performance, and identify opportunities for upselling and cross-selling.• Collaborated with marketing teams to implement effective promotional strategies, contributing to increased brand awareness and customer acquisition.• Developed and maintained positive relationships with key clients, fostering repeat business and customer loyalty.• Stayed informed about upcoming entertainment events, releases, and industry news to provide customers with up-to-date information and recommendations.• Conducted sales transactions accurately, processed payments, and ensured proper documentation for sales records.

Tannersville, Pennsylvania, United States

• Engage with customers in a friendly and knowledgeable manner, providing expert advice on sneaker styles, trends, and features.• Assist customers in finding the perfect pair of sneakers based on their preferences, size, and intended use.• Execute efficient and accurate transactions using the point-of-sale system, handling cash and card transactions with precision.• Maintain a clean and organized sales floor, ensuring that sneakers are neatly displayed and readily accessible to customers.• Stay updated on the latest sneaker releases, product knowledge, and brand information to provide accurate information to customers.• Collaborate with team members to achieve sales targets and contribute to a positive and cohesive work environment.

Stroudsburg, Pennsylvania, United States

• Led a dynamic team of music enthusiasts, fostering a positive and collaborative work environment.• Implemented strategic sales initiatives, resulting in an increase in monthly revenue.• Oversaw inventory management, ensuring accurate stock levels and minimizing shrinkage.• Provided excellent customer service, addressing customer inquiries and resolving issues promptly.• Conducted staff training programs to enhance product knowledge and sales techniques.Retail Associate ​​​​​​​​​ Reebok ​​​​​​​​ October 2014 - February 2016• Assist customers in finding the perfect Reebok products, offering expert advice on fit, style, and performance features.• Execute sales transactions efficiently and accurately, utilizing point-of-sale systems.• Maintain a visually appealing store layout, ensuring that Reebok products are prominently displayed.• Collaborate with team members to achieve sales targets and foster a positive shopping experience.

Tannersville, Pa

• Assist customers in finding the perfect Reebok products, offering expert advice on fit, style, and performance features.• Execute sales transactions efficiently and accurately, utilizing point-of-sale systems.• Maintain a visually appealing store layout, ensuring that Reebok products are prominently displayed.• Collaborate with team members to achieve sales targets and foster a positive shopping experience.

Tannersville, Pa

• Supervise and lead the retail staff, including hiring, training, and performance management.• Foster a positive and customer-focused team culture.• Maintain accurate inventory records and ensure adequate stock levels.• Coordinate with suppliers and handle merchandise orders.• Provide excellent customer service to resort guests.• Resolve customer complaints and address inquiries.• Develop and implement sales strategies to maximize revenue.• Coordinate promotions and discounts to drive sales.• Ensure attractive and appealing displays to showcase merchandise.• Implement visual merchandising standards.• Monitor and manage the retail budget.• Track sales performance and prepare regular reports.• Ensure compliance with resort policies and regulations.• Stay updated on industry trends and best practices.• Collaborate with other resort departments for cross-promotions and integrated guest experiences.