Brian Baughman

Brian Baughman Email and Phone Number

Vice President Of Product Management at Xenial Inc @ Xenial – Cloud Based Restaurant and Retail Management Platform
Brian Baughman's Location
Greater Seattle Area, United States, United States
About Brian Baughman

Brian Baughman is a Vice President Of Product Management at Xenial Inc at Xenial – Cloud Based Restaurant and Retail Management Platform. He possess expertise in software development, product management, program management, microsoft sql server, networking and 24 more skills. Colleagues describe him as "I first met Brian soon after both Dinerware and pcAmerica were acquired by Heartland, and from that first introduction, I knew that Brian was someone I was going to enjoy working with. When Brian was tapped to lead product development within Heartland Commerce, I was asked to be his counterpart leading the engineering team which was going to develop the products that he and his team designed. In that role, I had the pleasure of working closely with Brian, and was able to witness the clarity and focus with which he approached product development with his unmatched work ethic. He always had the uncanny ability to unify the customer experience, business requirements, and the people who were contributing to the effort. It’s rare to find such a combination of intelligence, levelheadedness, and graciousness in a single person. It was an honor and a privilege working with Brian.", "I first met Brian shortly after both pcAmerica and Dinerware were acquired by Heartland. Even after a brief conversation it was clear that his deep understanding of what makes a great product lead to the successful acquisition of Dinerware to begin with. Some time after the acquisition, Brian was tasked with building a product management team responsible for an entire catalog of new and existing products. Even with that responsibility, he always managed to find time to keep in touch and when an opportunity arose to join his team, he encouraged me to make the transition. Working directly for Brian was one of the most rewarding experiences I have had in my professional career. He has a great ability to clearly define objectives while still being flexible enough to have deep discussions about product features and pivot when necessary. He gave me the freedom to use my experience and skills to drive my products, but was always available for consultation and to keep progress on track. Brian always was able to balance the needs of the business, customers, product, and his team, in such a way that led to every stakeholder feeling like their needs we being met. His ability to identify and acquire talent was second to none, and he continued to make a great team even better as time went on. I would not be where I am at today without Brian, and I cannot recommend him enough.", and "After our (2) companies, XPIENT and Dinerware collided, I joined Brian's team as a Product Manager at the beginning of 2016. We were tasked with a very high profile project with tight deadlines, a constantly changing work environment and ever-shifting expectations. Amidst all of this, Brian was able to take the reigns of a newly organized business unit and push through all of that volatility with a positive attitude and an unmatched work ethic. He is truly an asset to any organization and brings a wealth of experience and knowledge to the table."

Brian Baughman's Current Company Details
Xenial – Cloud Based Restaurant and Retail Management Platform

Xenial – Cloud Based Restaurant And Retail Management Platform

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Vice President Of Product Management at Xenial Inc
Brian Baughman Work Experience Details
  • Xenial – Cloud Based Restaurant And Retail Management Platform
    Vice President Of Product Management
    Xenial – Cloud Based Restaurant And Retail Management Platform Apr 2018 - Present
    Charlotte, Nc, Us
    Own Product strategy and delivery for a suite of 47 individual mission critical hospitality products which service industry leading Enterprise brands. Products range from User Apps, Data Infrastructure / reporting, Hardware, Back Office, Front of House, and everything in between.
  • Microsoft
    Sr Program Manager - Dynamics 365 For Retail
    Microsoft Apr 2017 - Apr 2018
    Redmond, Washington, Us
  • Global Payments Inc.
    Senior Director Of Product Management, Heartland Commerce
    Global Payments Inc. Jan 2016 - Jan 2017
    Atlanta, Georgia, Us
    Led Product Management team for new product development. Product lineup included applications and services for point of sale, reporting solutions, kitchen video systems, alerts and notifications, and several back office products. Active customer base of over 120,000 locations ranging from large enterprise customers, to single location mom and pop shops.• Created cohesive commercial strategy for hospitality and retail solutions spanning 13 disparate products and services. (companies all acquired by Heartland)• Created team comprised of the best and brightest from 12 different companies spanning 6 different physical locations.• Leveraged individual strengths of each individual and organization to build new best in breed retail and hospitality POS and surrounding ecosystem of products, with a $25 million operating budget.• Presented feature and milestone review sessions with C level executives for all product deliverables.
  • Dinerware
    Director Of Product Management
    Dinerware Nov 2013 - Jan 2016
    • Managed and triaged all feature enhancements, bug fixes, and release management for software installed at over 100,000 terminals in more than 34,000 restaurants.• Acted as liaison to C level executives, and ultimately responsible for 4 successful products in channel. • Created first Q/A department for Dinerware• Held bi-weekly product update sessions with partner community, consisting of over 125 authorized re-sellers.
  • Dinerware
    Product Manager
    Dinerware May 2012 - Nov 2013
    • Acted as liaison for over 120 Dinerware Partners worldwide, issuing product updates, gathering product feedback and assisting with business development.• Created and maintained road map for Dinerware applications• Work with dozens of 3rd party ISV integrators on specific SDK functions and workflows.• Prioritized, and created features / specifications based on market analysis, customer, and dealer input.
  • Microsoft
    Program Manager - Lync
    Microsoft Aug 2009 - May 2012
    Redmond, Washington, Us
    • Responsible for overseeing yearlong engagement and end to end implementation of over 50 pre-release deployments of Microsoft Lync into live production environments in 11 different countries• Led virtual teams consisting of customers, partners, and technical support through the planning, implementation, and feedback processes• Drove customer feedback into the development team to help understand specific scenarios and environments • Coordinated the onboarding process of new customers into the program (Initial nomination, selection interviews, legal paperwork, and training)• Spearheaded new Customer Connect program to give customers a platform to speak directly to the product unit in order to convey their feedback on our products• Authored several program specification documents detailing both new and existing programs and procedures
  • Microsoft Corporation - Dynamics
    Program Manager
    Microsoft Corporation - Dynamics Mar 2008 - Mar 2009
    Redmond, Washington, Us
    • Overall responsibility for Technical Adoption / Beta program that includes over 280 ISV’s, Partners & customers from over 15 countries• Established overall program framework including various tools, templates, processes and related documentation• Coordinated across several internal stakeholders including product, support, marketing and product management teams• Responsible for delivering feedback from partners in an actionable form, in order to deliver a best in breed application• Championed the customer within the product unit; ensure their feedback helps build a significantly better product• Drove all aspects of the Technical Adoption Program, to ensure successful implementation across all the 12 customer sites
  • Microsoft Corporation - Dynamics
    Sustained Engineering Lead Tester
    Microsoft Corporation - Dynamics Aug 2004 - Feb 2008
    Redmond, Washington, Us
    • Responsible for all aspects of test deliverables for all SQL QFE’s and Hotfixes which would propagate to millions of Microsoft SQL customers through Windows Update• 99% of all hot fixes released before SLA deadline• Decreased customer inquiries on public forums by 40% through proactive documentation practices• Responsible for all aspects of SQL Server Setup Service Pack testing for SQL 2000 spanning 24 languages• Managed a group of up to 6 testers during product release cycles• Created and managed multiple test plans, matrices, and test cases• Drove all SE setup issues, and made informed recommendations to development / release management• Coordinated with Beta customers to ensure successful roll-outs• Evangelized customer needs and opinions throughout the product unit
  • Microsoft Corp
    Setup Tester
    Microsoft Corp May 2000 - Apr 2002
    Redmond, Washington, Us
    • No bugs found in areas of responsibility which required a hot fix after release• Responsible for all daily automation and milestone signoffs for each SQL Setup SKU
  • Volt / Microsoft
    Lab Manager
    Volt / Microsoft Oct 1999 - May 2000
    Buffalo, New York, Us
    • Setup, maintained, and automated the SQL Server Setup Test Lab• Responsible for all SQL Setup automation runs
  • Archdiocese Of Portland
    Assistant System Administrator
    Archdiocese Of Portland Feb 1999 - Oct 1999
    • Maintained and supported a network consisting of 92 workstations• Assisted end-users with network functionality and application development• Migrated Unix databases to a Microsoft based data-store
  • The Good Guys
    Sales Manager
    The Good Guys Jan 1995 - Jan 1999
    Melbourne , Victoria, Au
    • Supervised sales for 75 associates to an average of $40,000 volume per day• Responsible for tracking inventory in excess of one million dollars per month• Increased total volume in sales 24% over prior year in 1997• Pacific Northwest spokesperson at monthly corporate strategy meetings• Awarded Manager of the Year cooperate wide 1996 - 1997 in a field of over 500 candidates• Awarded Regional Sales Associate of the

Brian Baughman Skills

Software Development Product Management Program Management Microsoft Sql Server Networking Sql Testing Business Strategy Software Documentation Saas Software Project Management Strategic Planning Windows Agile Methodologies Strategic Partnerships Strategy Software As A Service Leadership Enterprise Architecture Test Planning Software Design Software Quality Assurance Management Business Development Product Development Go To Market Strategy Cloud Computing Cloud Applications Hospitality Industry

Brian Baughman Education Details

  • Willamette University
    Willamette University
    Ancient Mediterranean And Near Eastern Studies And Archaeology

Frequently Asked Questions about Brian Baughman

What company does Brian Baughman work for?

Brian Baughman works for Xenial – Cloud Based Restaurant And Retail Management Platform

What is Brian Baughman's role at the current company?

Brian Baughman's current role is Vice President Of Product Management at Xenial Inc.

What is Brian Baughman's email address?

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What is Brian Baughman's direct phone number?

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What schools did Brian Baughman attend?

Brian Baughman attended Willamette University.

What are some of Brian Baughman's interests?

Brian Baughman has interest in Animal Welfare.

What skills is Brian Baughman known for?

Brian Baughman has skills like Software Development, Product Management, Program Management, Microsoft Sql Server, Networking, Sql, Testing, Business Strategy, Software Documentation, Saas, Software Project Management, Strategic Planning.

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